Yvette Diaz
7601 North FM 88,TEXAS
Summary
Case Manager with experience at Tropical Texas behavioral health, under the Youth & Family department. I adept at problem-solving and crisis intervention. Successfully developed individualized treatment plans and coordinated referrals, enhancing client access to vital resources for their behavioral and mental health needs. Recognized for effective case documentation and a positive attitude, ensuring comprehensive support for clients and their families in distressing situations.
Overview
9
9
years of professional experience
Work History
Case Manager
Tropical Texas Center
Weslaco
08.2017 - Current
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Collaborated with multidisciplinary teams to develop individualized treatment plans.
- Monitored client progress, adjusting plans based on ongoing evaluations and feedback.
- Coordinated referrals to community resources, enhancing access to support services.
- Provided crisis intervention and conflict resolution to clients in distressing situations.
- Educated clients and families about available resources and coping strategies.
Education
Bachelor of Science - Education
Texas Southmost College
Brownsville, TXBachelor of Science - Psychology
Texas Southmost College
Brownsville, TX12.2015
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Documentation and reporting
- Conflict resolution
- Positive attitude
- Care coordination
- Case planning
- Crisis intervention
- Referral coordination
- Patient assessment
Timeline
Case Manager
Tropical Texas Center
08.2017 - Current
Bachelor of Science - Education
Texas Southmost College
Bachelor of Science - Psychology
Texas Southmost College