Yvette Huff
Saint Paul,MN
Summary
Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Housing Specialist
Phoenix Service Corporation
Saint Paul, MN
05.2024 - Current
- Provided crisis intervention services to clients facing eviction or homelessness.
- Found affordable housing options for individuals and families.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
- Coordinated with social service agencies to provide clients with access to supportive services.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Negotiated leases between landlords and tenants in order to secure affordable rental units.
- Participated in community meetings to discuss housing issues.
- Assisted clients with permanent housing transitions.
- Trained new staff and volunteers on housing policies, procedures, and best practices.
- Verified assets and income for applicants.
- Monitored client progress and updated case files accordingly.
- Communicated with housing managers and rental agencies on behalf of clients.
- Educated clients on lease and rental agreements.
- Developed housing assistance plans for low-income households.
Human Services Technician
Accra Care
Minnetonka, MN
09.2017 - 11.2024
- Visited clients at home to distribute community referral and resource information.
- Encouraged independence among clients by teaching life skills such as budgeting, problem-solving techniques.
- Obtained income, asset and financial information to determine program eligibility.
- Provided emotional support during times of stress or crisis situations.
- Actively listened to client concerns while remaining non-judgmental throughout the conversation.
- Provided transportation for clients when necessary for medical appointments or community activities.
- Monitored medication intake and administered medications as prescribed by physician orders.
Educational Assistant
Saint Paul Public Schools
Saint Paul, MN
01.2023 - 05.2024
- Implemented behavior management strategies to ensure a safe learning environment for all students.
- Collaborated with teachers to develop lesson plans that are tailored to each student's learning style and academic level.
- Cleaned and organized classrooms, materials, and supplies.
- Planned and led activities to develop students' physical, emotional and social growth.
- Prepared classroom materials and educational resources for daily lessons.
- Helped students develop study skills such as note taking, time management, and organization techniques.
- Assisted with the organization and implementation of classroom projects and events.
- Incorporated technology into daily lessons when appropriate.
- Assisted teachers with preparing classroom materials and activities.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Supplied one-on-one attention to each student during group activities.
Education
Associate of Applied Science - Pharmacy
High Tech Insitute
Saint Louis Park, MN06-2012
Skills
- Tenant rights
- Affordable housing
- Rehousing
- Housing quality standards
- Lease administration
- Fair housing regulations
- Eviction prevention
- Occupancy standards
Accomplishments
Employee of the Year.
Several Letters and emails of outstanding work that i consistently deliver. My dedication, attention to detail and commitment to excellence.
References
References available upon request.
Timeline
Housing Specialist
Phoenix Service Corporation
05.2024 - Current
Educational Assistant
Saint Paul Public Schools
01.2023 - 05.2024
Human Services Technician
Accra Care
09.2017 - 11.2024
Associate of Applied Science - Pharmacy
High Tech Insitute