Yvette Ratliff
Peoria,AZ
Summary
- Skilled and dedicated professional with over 15 years experience, coordinating, planning and supporting operational administrative functions.
- Demonstrated capacity to provide comprehensive support for executive level staff; excelling at scheduling meetings, coordinating travel and managing all essential tasks.
- Adept at developing and maintaining administrative procedures that may reduce redundancy, improve accuracy and efficacy to achieve organizational objectives.
- Proven track record of accurately completing research, reporting, information management and marketing support activities with in demanding time frames.
- Highly focused and results oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues effectively.
- Prominent technical proficiency with Microsoft Suite Programs, Adobe Professional, Adobe Illustrator, Adobe Photoshop, QuickBooks, Sales Force.
Overview
29
29
years of professional experience
Work History
Realtor
Delex Realty / West USA Realty
Phoenix, AZ
01.2018 - Current
- Consults with clients to understand their real estate individualized needs
- Assist selling clients with pricing based on current market values
- Assist clients with staging properties for sale; hosts open houses and other promotional events
- Manage and coordinate professional photography of properties for sale, highlighting appropriate features and attributes
- Assist purchasing clients with identifying properties that meet their needs based on location, size, price, amenities, and other features
- Show properties to clients, answering (or finding answers to) questions about the property
- Assist clients (buying and selling) with the offer process, coordinating offers and counteroffers with the other parties agents
- Ensure that terms and conditions of purchase agreements such as loans, home inspections, and other due diligence is met before closing dates
- Gather, provide, and explain details of current market conditions, pricing, legal requirements, and similar information
- Ensure that paperwork is completed accurately and on time; corrects any errors or omissions
- Coordinates activities required for property closing including document signing and fund disbursement
- Maintain knowledge of the current/historic housing market, anticipated developments, school performance, and other matters of client interest and concern
- Develops and maintain positive relationships with attorneys, mortgage lenders, and contractors to whom clients may be referred
Operations Coordinator
Advantage Brands
Phoenix, AZ
01.2014 - Current
- Help small owner operated company by creating daily structure and organization to help the routine requirements proceed efficiently
- Processed and managed purchase orders for job materials
- Bookkeeping for monthly, quarterly and annual reporting through QuickBooks online
- Established and maintained Human Resources related files when hiring 1099 contractors and responsible for end of year IRS reporting
- Created and administered required documentation for Homeowner Association and Building Permit Submittals
- Managed marketing, advertising and home show presentations
Executive Administrative Assistant to President
Walton International Group
Scottsdale, AZ
01.2006 - 01.2014
- Lead property development administrative team by organizing qualified documentation for processing State and County planning applications as considered necessary for over 81 projects
- Documenting and preparing reports, compiling data, analyzing data, investigating and working out issues, which can include establishing and maintaining records and files related to the projects functional area of specialization
- Lead the regional administrative team by directing training sessions for executive reporting and keeping everyone up to date on the latest activities so we were prepared for the next wave of projects ready to surface
- Receive, process, code and post invoices, and/or other documents for approval and processing
- Prepare and maintain all project files and related documentation
- Generate reports and distribute to appropriate members
- Manage and organize monthly, quarterly and annual reporting for submittal to the board of director and investors
- Maintain the 'Project' initial budgets through final budgets, reconcile accounts to these budgets, and maintain project cost commitment records
- Independently construct presentations for weekly meetings with Sales, Investors and Board of Directors
- Coordinate the organization and creation of Marketing Materials within desired time frames and standards set by Supporting Departments
- Coordinate meetings with, Public Officials Lawyers, Government, Marketing, Sales and Vendors/Sub consultants for global project updates and presentations
- Organized global travel arrangements for the executive team and provide travel options for meetings and conferences, and schedules; reviewing preferences, and offering suggestions
- Develop the travel itinerary by planning and identifying routes, carriers, lodging, and vehicle rentals
- Prepares travel packet by assembling itinerary, maps, tickets, rental vehicle information, confirmation, etc
Girls Design Coordinator
Mattel Toys Corporation
El Segundo, CA
01.2002 - 01.2006
- Administered successful and extensive product lines as Design and Marketing's Liaison by managing product turnovers and presentation materials for Toy Fairs, product presentations and line reviews
- Responsible for transporting prototype products for photo shoots and events for sale sheets and commercial trailers
- Managed and maintained the shooting of photographs to document the process of the featured products along with support documentation, tracking records and disseminating product line information
- Have taken on the role of key point person with our Licensors and inventors by managing documenting correspondence regarding the target milestones achieved and changes we have made throughout our predevelopment and development process
Project Coordinator
Toyota Motor Sales
Torrance, CA
01.2000 - 01.2002
- Performed administrative and support functions to ensure the daily and weekly Problem and Change Management meetings run smoothly
- Ensuring the availability of facilities, proper audio/video equipment, purchasing IT/IS equipment for completion of project
- Scheduled appointments, acting liaison between executives and clients, organizing and maintaining databases, coordinating social events and organizing travel arrangements
- Documented activities within the meetings (scribe/minutes)
- Helped identify and document critical business processes
- Help administer a multi-year implementation strategy for change management
- Provided research and document assistance with locating and working with vendors
- Assisted with document building by locating templates, research, editing final printing and publication for Project Proposals, Statement of Work, Needs Assessments, and Request for Information, Request for Proposal and other project critical documents
Senior Account Representative /Inside Sales
En Pointe Technologies
El Segundo, CA
01.1996 - 01.2000
- Developed sales proposals for current and prospective client's work to up-sell new and existing clients
- Managed both government and commercial accounts
- Process purchase orders, cold calling, product complaints, tracking shipments, product returns, pricing, resolving product configuration issues, and inventory control
Skills
- Microsoft Suite Programs
- Adobe Professional
- QuickBooks
- Sales Force
- Outlook
- Travel Coordination
- Meeting and Event Planning
- C-Level Executive Support
- Manage Administrative Teams
- Procedure Creation
- Marketing Material Creation
- Strong organizational skills
Highly Professional - Client relations
- Contract negotiation
- Tech-savvy mindset
- Schedule coordination
- Database management
- Market research
- Property valuation expertise
- Price structuring
- Property research
- Home staging proficiency
- Closing support
- Property tours and inspections
- Real estate law
- Seller representation aptitude
- Property management know-how
- Relationship building
- Open house coordination
- Housing market trends
- Networking and prospecting
- Property closing
- Online property listings
- Local area network
- Purchase agreement management
- Works well independently
- Client management
- Buyer/Seller Contract preparation
- Active Arizona real estate license
- Excellent teamwork
- Tech-Savvy
- Lead follow up
- House showings
- Client needs assessment
- Digital marketing
- Property valuation
- Sales presentations
- MLS , My Monsoon, IDX and Transaction Desk
- Buyer contracts
- National Association or Realtors and Phoenix Association of Realtors
- Rental management
- Home inspections
Qualifications Summary
- Skilled and dedicated professional with over 15 years experience, coordinating, planning and supporting operational administrative functions.
- Demonstrated capacity to provide comprehensive support for executive level staff; excelling at scheduling meetings, coordinating travel and managing all essential tasks.
- Adept at developing and maintaining administrative procedures that may reduce redundancy, improve accuracy and efficacy to achieve organizational objectives.
- Proven track record of accurately completing research, reporting, information management and marketing support activities within demanding time frames.
- Highly focused and results oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues effectively.
- Prominent technical proficiency with Microsoft Suite Programs, Adobe Professional, Adobe Illustrator, Adobe Photoshop, QuickBooks, Sales Force.
Timeline
Realtor
Delex Realty / West USA Realty
01.2018 - Current
Operations Coordinator
Advantage Brands
01.2014 - Current
Executive Administrative Assistant to President
Walton International Group
01.2006 - 01.2014
Girls Design Coordinator
Mattel Toys Corporation
01.2002 - 01.2006
Project Coordinator
Toyota Motor Sales
01.2000 - 01.2002
Senior Account Representative /Inside Sales
En Pointe Technologies
01.1996 - 01.2000