Yvette Rodriguez
Dallas,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Secretary
Citydoc Urgent Care
06.2023 - 08.2024
- Greeted and welcomed guests and providing them with a positive first impression of the organization
- Complied with procedures, rules, and regulations on keeping a safe and clean reception area
- Verify insurance, collect copay and scan ID and Ins
- Answer phone calls.
- Handle medical records
Housekeeping
Pride Of America
08.2022 - 12.2022
- Enhanced cleanliness standards by implementing efficient housekeeping procedures and schedules.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness, elevating customer satisfaction levels.
Medical Secretary
Little Spurs Pediatric Urgent Care - Dallas
10.2021 - 10.2022
- Greeted and welcomed guests and providing them with a positive first impression of the organization
- Complied with procedures, rules, and regulations on keeping a safe and clean reception area
- Verify insurance, collect copay and scan ID and Ins
- Answer phone calls.
Housekeeping
Sheraton
08.2018 - 08.2019
- Assisted in cleaning all vacant and used rooms and provided status reports
- Administered cleaning of floor, carpets and mattresses
- Managed guest supplies and replenished as required
- Maintained record of housekeeping cart and ensure adequacy
- Prepared reports for housekeeping department and identify discrepancies.
Hostess
Hilton Anatole
07.2017 - 09.2018
- Greeted and acknowledged guests and seated patrons by escorting them to assigned table
- Communicated delays and offer additional services such as beverages to keep them occupied while waiting
- Presented menus, created personal dining experience, answer questions, and offered information on menu items, beverages, and specials.
Education
High school diploma or GED -
Certification in Medical Assistant X-ray tech -
Remington College
Garland, TX02.2021
Skills
- EMR Systems
- Medical Terminology
- Clinical Support
- Patient Scheduling
- Customer Service
- Strong organizational skills
- Patient Confidentiality Adherence
- Medical terminology expertise
- Telephone Customer Support
- Medical Office Management
- Patient check-in
- Medical Records Management
- Electronic Health Records Familiarity
- Payment Collection
- Detail-oriented approach
Certification
- CPR Certification
- BLS Certification
Timeline
Medical Secretary
Citydoc Urgent Care
06.2023 - 08.2024
Housekeeping
Pride Of America
08.2022 - 12.2022
Medical Secretary
Little Spurs Pediatric Urgent Care - Dallas
10.2021 - 10.2022
Housekeeping
Sheraton
08.2018 - 08.2019
Hostess
Hilton Anatole
07.2017 - 09.2018
High school diploma or GED -
- CPR Certification
- BLS Certification
Certification in Medical Assistant X-ray tech -
Remington College
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