Yvette skeins
CHICAGO,ILLINOIS
Summary
Organized Customer Service Professional with experience in operational support and cash handling. Maintained high levels of customer satisfaction by addressing guest needs promptly, contributing to a positive dining environment. Managed multiple tasks under pressure while ensuring cleanliness and organization of service areas, actively supporting colleagues to enhance overall service delivery.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Agua Frescas
Taco time Chicago
01.2021 - Current
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Executed cash transactions with precision to maintain accuracy.
- Coordinated tasks effectively to meet deadlines consistently.
- Cash handling
Restaurant Busser
Ignotz restaurant
CHICAGO, IL
08.2026 - 10.2026
- Reset tables in Ignotz restaurant dining room between guest parties.
- Clear plates, glassware, and utensils from occupied tables promptly.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Restock service stations with napkins, silverware, condiments, and glassware.
- Maintain clean restrooms and guest areas throughout service hours.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Went above and beyond expectations by helping with various tasks to support teammates and providing customer service.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Security
Monterrey security
12.2025 - 02.2026
- Contacted clients for security inquiries
- Monitored security cameras to detect any suspicious activities.
- Identified potential security risks and reported them promptly.
- Monitored security cameras to detect suspicious activities.
Education
Senior -
Ijla Rudy Lozano High School
CHICAGO, IL 11.2025 - 10.2026
Skills
- Payment processing
- Excellent customer service
- Conflict resolution
- Guest safety
- Workplace safety
- Multitasking
- Time management
- Ability to work independently
- Teamwork and collaboration
- Team training
- Pressure adaptability
- Remain calm under pressure
- Effective communication
- Patient with both guest and employees
- Customer service
- Multitasking Abilities
Timeline
Restaurant Busser
Ignotz restaurant
08.2026 - 10.2026
Security
Monterrey security
12.2025 - 02.2026
Senior -
Ijla Rudy Lozano High School
11.2025 - 10.2026
Agua Frescas
Taco time Chicago
01.2021 - Current