Yvette Soto
Odessa
Summary
Dynamic and detail-oriented professional with a unique blend of experience in customer service and financial operations. Proven ability to manage high-pressure environments as a bartender while delivering exceptional service and fostering strong interpersonal relationships. Transitioned into payroll analysis, developing a solid foundation in accounting principles, data management, and payroll systems. Seeking to leverage analytical skills, attention to detail, and a results-driven mindset to contribute to the success of an organization in the accounting industry.
Overview
5
5
years of professional experience
Work History
Bartender/Trainer
Red Oak Kitchen
03.2020 - Current
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Developed new specialty cocktails to boost sales and enhance customer satisfaction with innovative drink offerings.
Payroll Analyst
Select Logistics Services
02.2024 - 08.2024
- Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
- Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees.
- Maintained strict confidentiality of employee information, adhering to company policies and legal requirements for data protection.
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
Education
Associate of Science - Accounting
University of Texas of The Permian Basin
Odessa, TX05-2026
Associate of Science - Accounting
Odessa College
Odessa, TX12-2024
Skills
- Performance skills
- Cash handling proficiency
- Product presentation
- Sales and promotion
- Analytical thinking
- Payroll software expertise
- Microsoft Excel proficiency
- Payroll tax filing
- Financial reports
- Exceptionally organized
Timeline
Payroll Analyst
Select Logistics Services
02.2024 - 08.2024
Bartender/Trainer
Red Oak Kitchen
03.2020 - Current
Associate of Science - Accounting
University of Texas of The Permian Basin
Associate of Science - Accounting
Odessa College
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