Yvette Young-Epling

• Engaged in collaborative discussions with senior leadership and patients at flagship hospital and additional facilities across three states to advance hospice service quality.
• Designed and executed training initiatives aimed at increasing hospital personnel's engagement and referrals to hospice services.
• Developed and presented educational content on hospice care to community partners via podcasts and continuing education courses at WVU College of Social Work and Nursing and OLLI.
• Provided strategic guidance to directors and clinicians at hospice branches to expand patient outreach and improve quality metrics.

• Led regional sales strategy to enhance patient access to hospice services with 14 direct reports in 2 states.
• Collaborated with clinical teams to synchronize patient care initiatives with organizational objectives across six branch locations.
• Achieved Circle of Excellence and Chairman's Club recognition for exceptional performance in delivering hospice services to over 300 patients annually.
• Executed over 1000 successful informational consults, providing guidance for hospice admissions to patients and families in various environments, including homes, hospitals, skilled nursing facilities, and assisted living facilities, while effectively utilizing virtual platforms during the pandemic.

• Facilitated communication between healthcare teams and patients to enhance care coordination.
• Created and launched comprehensive patient education initiatives aimed at improving understanding of Medicare home health benefits.
• Refined referral workflows to expedite turnaround time for patient services.
• Identified and targeted accounts with organic growth potential, resulting in an increased number of patients served.

Recognized as Circle of Excellence winner, reflecting outstanding sales growth achievements in the top 10 percent across the nation for 2015.

Achieved Area Achievement Award, recognizing top 20% of sales growth in 2014.

Orchestrated successful introduction of Tresiba and Saxenda in diabetes and obesity divisions, respectively, to primary care offices in Mid-Ohio Valley area, surpassing all launch objectives.

Achieved two promotions, first to Senior Diabetes Care Specialist, driven by market share growth and leadership initiatives, and subsequently to Senior Obesity Care Specialty Sales Representative.

Facilitated daily educational exchanges with offices, effectively managing a substantial budget and territory to optimize face-to-face interactions with physicians and staff.

Drove strategic initiatives to promote appropriate utilization of hospice services within designated geographical area.

Recognized with President's Club and Chairman's Club awards for leading national admission growth initiatives and consistently achieving care center objectives at 120% above target for five consecutive years.

Collaborated with hospital committees and Amedisys leadership to promote viability and growth of joint ventures, including palliative care and ethics boards.

Facilitated hospice consultations at the request of hospitalists and physicians in hospital and post-acute settings.

• Developed and maintained strong relationships with healthcare providers to enhance product visibility.
• Executed strategic sales plans to achieve territory goals and expand market share.
• Conducted comprehensive product presentations to educate clients on pharmaceutical benefits and uses.
• Analyzed competitor products and market trends to inform sales strategies and client discussions.

• Led interdisciplinary teams to enhance patient care and service delivery across various departments.
• Developed and implemented evidence-based social work practices to improve patient outcomes and satisfaction.
• Oversaw clinical supervision for social work staff, fostering professional development and adherence to standards.
• Collaborated with community organizations to expand resources and support services for patients and families.

• Developed course syllabi that adhere to university standards and align with learning objectives established by the Council on Social Work Education.
• Empowered students to take ownership of their education by facilitating opportunities for independent research projects within specific areas of interest.
• Engaged students through interactive teaching methods and diverse assessment strategies.