Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Yvette Zomphier

San Bernardino County Sheriff's Department
Rialto,CA
1
Language
1
Certification
19
years of professional experience

Detail-oriented dispatcher with extensive experience in monitoring radio communications and leveraging CAD systems. Known for implementing process improvements and training new dispatchers, contributing to enhanced team performance and customer satisfaction.

Work History

Dispatcher

19 Years 3 Months
San Bernardino County Sheriff's Department | 05.2007 - 08.2026
  • Coordinated emergency response efforts among law enforcement, fire, and medical services.
  • Monitored radio communications to ensure timely dispatching of resources and personnel.
  • Utilized CAD systems to log incidents and track unit statuses effectively.
  • Assisted in training new dispatchers on protocols and operational procedures.
  • Maintained accurate records of calls for service and dispatched units for reporting purposes.
  • Implemented process improvements that enhanced response times and operational efficiency.

Education

High School Diploma

Fontana A.B. Miller | Fontana, CA | 06.2001

Skills

Customer service
Data entry
Decision-making
Attention to detail
Dispatch software
Stress tolerance
Dispatching procedures
Prioritizing calls
Problem-solving
Customer relations
Communication equipment operation
Dispatching field personnel
Multitasking and organization
Verbal and written communication
Map reading
Radio communication
Critical thinking
Multitasking Abilities

Certification

POST certified

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher

San Bernardino County Sheriff's Department
05.2007 - 08.2026Read More

Fontana A.B. Miller

High School Diploma
Read More
Yvette Zomphier