Summary
Overview
Work History
Education
Skills
Timeline
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Yvette Penneau

New Berlin

Summary

Business strategist with robust experience in driving organizational success through effective partnerships and strategic planning. Strong focus on team collaboration, adaptability, and achieving measurable results. Key skills include stakeholder management, and project leadership. Known for dependability and ability to navigate changing business needs.

Overview

14
14
years of professional experience

Work History

Channel Business Partner

ABB
03.2018 - Current
  • Increased client satisfaction by streamlining business processes and implementing innovative solutions.
  • Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
  • Mentored Discovery Candidates, equipping them with the skills needed to excel in their roles.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Stayed informed on industry developments and market trends to gain competitive advantage.

Inside Sales Team Lead

Konecranes
09.2013 - 02.2017
  • Working team lead position, which is also responsible for developing, leading and managing a team of Inside Sales Representatives to achieve business goals.
  • Demonstrated leadership skills, which included managing daily personnel issues, overcame obstacles to achieve team goals and evaluated performance and provided feedback.
  • Within the first six months developed measurable quality metrics for the inside sales team to improve
    performance.
  • Launched new CRM implementation for Crane Pro Parts.
  • Resolved escalated customer issues such as pushed out deliveries, quality issues and manufacturing issues.

Outside Account Manager

Wescon Distribution & Supply
01.2011 - 01.2013
  • Maximize sales in key product lines including lighting, safety equipment and MRO supplies.
  • Rolled out National Contract Agreements for strategic customers.
  • Increased revenue and profits 10% in one year through aggressive sales techniques, persistent follow-up and relationship-focused account management.
  • Boosted sales revenues through strategic planning and tailored approaches to individual customers.
  • Successfully Managed VMI and stockroom inventory levels at multiple accounts to ensure consistent stock
    levels.
  • Arranged company-customer liaisons for updates on services, latest product releases, and pricing.

Education

No Degree - Business

Waukesha County Technical College
Pewaukee, WI

Skills

  • Proficient in Microsoft Office Suite/ advanced Excel/ Word/ Power Point/ Outlook/ Salesforce/ SAP/ CRM Systems

Timeline

Channel Business Partner

ABB
03.2018 - Current

Inside Sales Team Lead

Konecranes
09.2013 - 02.2017

Outside Account Manager

Wescon Distribution & Supply
01.2011 - 01.2013

No Degree - Business

Waukesha County Technical College

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