Yvonne Aguilar
Bloomington,CA
Summary
Dynamic Assistant Manager with extensive experience at Little Caesars Pizza, specializing in customer service, team leadership, and operational management. Adept at training staff, enforcing food safety protocols, and maintaining a clean, efficient work environment. Skilled in cash handling and decision-making, consistently improving customer satisfaction and streamlining operations. Fluent in Spanish, with a strong ability to foster teamwork and adaptability. Excels in strategic planning and problem-solving to enhance productivity and service quality, ensuring a collaborative and high-performing workplace.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Caesars Pizza
Fontana, USA
12.2022 - Current
- Worked in a fast paced environment
- Delivered exceptional client service
- Trained multiple employees on perfecting store stations and procedures
- Ensured safe food practices for employees
- Handled customer complaints and created remedies for customers
- Closed and opened safe, handled register change and dropped money into safe
- Understanding of digital management applications on store PC
- Handled refunds, price adjustments,, and important decisions under pressure
- Trained crew members on ever station including cleaning, sanitizing, dishwashing, food handling, order preparation and ingredient handling
- Ensured employees remained on task for duration of their shifts
- Handled customer care, as well as greeted customers
- Up to 200+ customers during peak hours
- Prepared food and drinks
- Memorized over 30+ menu items: assisted guests with custom requests
- Mastered POS system, entered 100+ walk in/phone orders daily
- Prepped surfaces, sanitized stations with chemicals and detergent
- Relayed food and drink orders
- Made sure the store was clean by mopping, sweeping and scrubbing store floors
- Enforced procedures to ensure safe food preparation
- Provided friendly service
- Maintained a positive relationship with coworkers
- Took out trash and recycled
Education
High School Diploma -
Bloomington High School
Bloomington, CA05-2023
Bachelor of Science - Biology
Cal State University, San Bernardino
San Bernardino08.2027
Skills
- Customer Service
- Money Handling
- Team Leadership
- Decision-Making
- Food Production
- Thorough Cleaning Proficiency
- Kitchen Experience
- Safe Food Handling Practices
- Busser
- Cooking
- Assistant Manager Experience
- Serving Experience
- Restaurant Management
- Inventory Control
- Upselling and Sales
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Assistant Manager
Little Caesars Pizza
12.2022 - Current
High School Diploma -
Bloomington High School
Bachelor of Science - Biology
Cal State University, San Bernardino
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