Yvonne Anthony
San Antonio,TX
Summary
Multi-tasking manager, well-known for creating a positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings. Effective leader and problem-solver who excels at streamlining operations to decrease costs and promote organizational efficiency. Offering a hardworking mentality and a history of success coordinating and monitoring operations across various departments. Highly committed to ensuring the quality of services and products.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Diamond Management Association
14603 Huebner Rd San Antonio, TX 78230
10.2025 - Current
- Assisted in managing resident communications and inquiries to enhance community engagement.
- Coordinated events and activities to foster a sense of community among residents.
- Supported property management team with routine inspections and maintenance requests.
- Maintained accurate records of resident interactions to ensure timely follow-up.
Legal Liaison/ AR/ Assistant Community Manager
FirstService Residential
San Antonio, TX
09.2021 - 04.2025
- Developed and maintained effective relationships with internal and external stakeholders.
- Organized and facilitated meetings, workshops, conferences, and other events to ensure successful outcomes.
- Coordinated communications between teams to ensure accurate information was shared promptly.
- Ensure compliance with relevant legislation when carrying out liaison activities.
- Responded promptly to queries from customers or other stakeholders regarding services provided.
- Prepared detailed documents outlining project plans, timelines, and budgets.
Office Manager
Commerce Finance Corporation
06.2007 - 12.2017
- Developed improved filing systems for confidential client records and reports to increase operational efficiency.
- Reduced workflow inconsistencies while recruiting, interviewing, and hiring new staff members.
- Assessed financial statements and credit reports
- Coordinated and managed a financial institute and trained employees’ performance to maximize customer satisfaction, operational efficiency, and business profits.
- Open and close daily, review financial profits daily and monthly reports.
- Strengthened existing customer relationships through extensive communication and proven marketing strategies.
- Communicated best practices between all companies, business executives, and site leadership teams to ensure alignment.
- Facilitated change management activities for the department and staff of 5
Assistant/Collections Specialist
Hermosa Loans Company
01.2001 - 06.2007
- Performed initial client assessment and analysis to begin research process
- Analyzed departmental documents for appropriate distribution and filing
- Intake applications
- Performed cash handling
- Processed loans
- Collections both inside and external
- Phone ethics
- Fax and filing
Education
GED - undefined
John F. Kennedy High School
Skills
- Staff management
- Data collection and analysis
- Business administration
- Negotiation
- Budgeting
- Strategic planning
- Financial management
- Contract management
- Verbal and written communication
- Customer service
- Inventory management
- Coaching and mentoring
- Employee scheduling
- Client account management
- Relationship building
- Effective leader
- Staff training/development
Certification
City of truth, Bible Institute certificate-August 2023
Community Association Manager Onboarding-April 2024
Lone Star- 2023 Award Nominee
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Community Manager
Diamond Management Association
10.2025 - Current
Legal Liaison/ AR/ Assistant Community Manager
FirstService Residential
09.2021 - 04.2025
Office Manager
Commerce Finance Corporation
06.2007 - 12.2017
Assistant/Collections Specialist
Hermosa Loans Company
01.2001 - 06.2007
GED - undefined
John F. Kennedy High School