Yvonne Cabrera
El Paso,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Representative
Spectrum
El Paso, TX
02.2022 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used CRM software to maintain detailed contact logs and account records.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Engaged with customers to build rapport and loyalty.
- Consistently meet or exceed weekly on monthly sales and activity goals, effectively and efficiently sell products and services to prospective customers and maximize additional revenue.
Sales Associate
Walmart
El Paso, TX
09.2015 - 02.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Department Manager
Walmart
El Paso, TX
09.2015 - 02.2022
- Prepared annual budgets with controls to prevent overages.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Systematized units of inventory, improving rate of internal loss prevention.
- Introduced new methods, practices and systems to reduce turnaround time.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
Education
High School Diploma -
Mission Early College High School
El Paso, TX 08.2011 - 05.2015
Associate of Arts - Pre Medicine
El Paso Community College
El Paso, TX 05.2012 - 09.2015
Skills
Account servicing
undefinedTimeline
Sales Representative
Spectrum
02.2022 - Current
Sales Associate
Walmart
09.2015 - 02.2022
Department Manager
Walmart
09.2015 - 02.2022
Associate of Arts - Pre Medicine
El Paso Community College
05.2012 - 09.2015
High School Diploma -
Mission Early College High School
08.2011 - 05.2015
Similar Profiles
Scott V SteadmanScott V Steadman
Construction Coordinator III at SpectrumConstruction Coordinator III at Spectrum
Nuari RamosNuari Ramos
Sales Agent at SpectrumSales Agent at Spectrum
Kellie BarksdaleKellie Barksdale
Customer Account Specialist at SpectrumCustomer Account Specialist at Spectrum