Summary
Overview
Work History
Education
Skills
Timeline
Generic

YVONNE CARRERA

Scottsdale,AZ

Summary

  • Graduate with a Bachelor Degree in Anthropology anxious to put my education and practical experience in an exciting career field.
  • Determined Professional with over 10 years of experience building effective relationships and providing excellent customer service.
  • Strong leadership qualities, teamwork, coaching and employee development.
  • Maintaining a high level of professionalism, competence, and productivity.
  • Fast learner with a strong attention to detail able to perform multiple tasks at once.
  • (Bilingual-Spanish)

Overview

11
11
years of professional experience

Work History

Server

Eggstacy
01.2025 - Current
  • Welcomed guest in a timely manner providing a synopsis of our Menu
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Supported colleagues during peak hours with an uplifting and encouraging attitude
  • Worked with POS system to place orders, manage bills, and handle complimentary items/gift cards
  • Bus and reset tables to keep dining room and work areas clean
  • Trained servers on proper food handling and customer expectation

Server

Olive Garden
10.2022 - 06.2024
  • Generated a warm and friendly environment
  • Educated guests on daily specials, appetizers, entrees, and dessert. Made personalized recommendations
  • Operated POS terminal
  • Tended to guest in a timely manner to confirm satisfaction with meals, correct any problems, bring additional items and refill beverages

Server

AH-SO SUSHI & GRILL
04.2021 - 04.2022
  • Greeted customers with a friendly manner and presented them with menus
  • Tended 50-100 customers daily
  • Educate customers on Large selection of sushi and made special recommendations
  • delivered food and drinks from the kitchen to the dining tables
  • Resolved issues quickly and efficiently referring complaints and suggestions to manager on duty
  • Worked with POS system.

Restaurant Server

TOP SHELF MEXICAN CANTINA
10.2014 - 08.2021
  • Provide customers with friendly and attentive service
  • Offered food and beverage recommendations and applied any dietary restrictions
  • Engaged in teamwork with restaurant staff in order to assist each other during peak offerings
  • Managed large catering parties up to 50 people alone
  • Worked with POS computer to place orders and manage bills

Education

Bachelor of Arts - Anthropology

ARIZONA STATE UNIVERSITY
Tempe, AZ
05.2018

Associate of Arts -

GLENDALE COMMUNITY COLLEGE
Glendale, AZ
05.2015

Skills

  • Customer Service
  • Team Building
  • Training & Development
  • Communication Skills
  • Problem Solving
  • Attention to Detail

Timeline

Server

Eggstacy
01.2025 - Current

Server

Olive Garden
10.2022 - 06.2024

Server

AH-SO SUSHI & GRILL
04.2021 - 04.2022

Restaurant Server

TOP SHELF MEXICAN CANTINA
10.2014 - 08.2021

Associate of Arts -

GLENDALE COMMUNITY COLLEGE

Bachelor of Arts - Anthropology

ARIZONA STATE UNIVERSITY

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