YVONNE CARRERA
Scottsdale,AZ
Summary
- Graduate with a Bachelor Degree in Anthropology anxious to put my education and practical experience in an exciting career field.
- Determined Professional with over 10 years of experience building effective relationships and providing excellent customer service.
- Strong leadership qualities, teamwork, coaching and employee development.
- Maintaining a high level of professionalism, competence, and productivity.
- Fast learner with a strong attention to detail able to perform multiple tasks at once.
- (Bilingual-Spanish)
Overview
11
11
years of professional experience
Work History
Server
Eggstacy
01.2025 - Current
- Welcomed guest in a timely manner providing a synopsis of our Menu
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Supported colleagues during peak hours with an uplifting and encouraging attitude
- Worked with POS system to place orders, manage bills, and handle complimentary items/gift cards
- Bus and reset tables to keep dining room and work areas clean
- Trained servers on proper food handling and customer expectation
Server
Olive Garden
10.2022 - 06.2024
- Generated a warm and friendly environment
- Educated guests on daily specials, appetizers, entrees, and dessert. Made personalized recommendations
- Operated POS terminal
- Tended to guest in a timely manner to confirm satisfaction with meals, correct any problems, bring additional items and refill beverages
Server
AH-SO SUSHI & GRILL
04.2021 - 04.2022
- Greeted customers with a friendly manner and presented them with menus
- Tended 50-100 customers daily
- Educate customers on Large selection of sushi and made special recommendations
- delivered food and drinks from the kitchen to the dining tables
- Resolved issues quickly and efficiently referring complaints and suggestions to manager on duty
- Worked with POS system.
Restaurant Server
TOP SHELF MEXICAN CANTINA
10.2014 - 08.2021
- Provide customers with friendly and attentive service
- Offered food and beverage recommendations and applied any dietary restrictions
- Engaged in teamwork with restaurant staff in order to assist each other during peak offerings
- Managed large catering parties up to 50 people alone
- Worked with POS computer to place orders and manage bills
Education
Bachelor of Arts - Anthropology
ARIZONA STATE UNIVERSITY
Tempe, AZ05.2018
Associate of Arts -
GLENDALE COMMUNITY COLLEGE
Glendale, AZ05.2015
Skills
- Customer Service
- Team Building
- Training & Development
- Communication Skills
- Problem Solving
- Attention to Detail
Timeline
Server
Eggstacy
01.2025 - Current
Server
Olive Garden
10.2022 - 06.2024
Server
AH-SO SUSHI & GRILL
04.2021 - 04.2022
Restaurant Server
TOP SHELF MEXICAN CANTINA
10.2014 - 08.2021
Associate of Arts -
GLENDALE COMMUNITY COLLEGE
Bachelor of Arts - Anthropology
ARIZONA STATE UNIVERSITY