Yvonne Chacon
Glendale,CA
Summary
Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
9
9
years of professional experience
Work History
Event Server
Bell aquisitions
Los Angeles, CA
01.2021 - 03.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stocked server areas with supplies before, during and after shifts.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Provided exceptional service to high volume of daily customers.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Maintained cleanliness and organization of event spaces before, during, and after events.
Restaurant Hostess
Hooters Restaurant
Sacramento, CA
09.2015 - 02.2017
- Greeted guests and gathered information to seat groups or place on waitlist.
- Informed kitchen staff of any special orders or dietary restrictions.
- Upsold appetizers, drinks, desserts. when appropriate.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered phones promptly to record and confirm reservations.
- Greeted guests and sat customers at tables or in waiting areas.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Education
Associate of Arts - Graphic Design
International Academy of Design And Technology
Sacramento, CA06-2016
Skills
- Beverage service expertise
- Food preparation assistance
- Food running
- Reliability and punctuality
- Order taking accuracy
- Professional appearance
- Guest seating arrangements
- Event setup
References
References available upon request.
Timeline
Event Server
Bell aquisitions
01.2021 - 03.2024
Restaurant Hostess
Hooters Restaurant
09.2015 - 02.2017
Associate of Arts - Graphic Design
International Academy of Design And Technology
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