Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction.
Overview
9
9
years of professional experience
Work History
Event Server
Bell aquisitions
Los Angeles, CA
01.2021 - 03.2024
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Stocked server areas with supplies before, during and after shifts.
Upheld exceptional food, beverage and service standards to surpass customer expectations.
Asked customers about meals to assess satisfaction and collect vital feedback.
Provided exceptional service to high volume of daily customers.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Maintained cleanliness and organization of event spaces before, during, and after events.
Restaurant Hostess
Hooters Restaurant
Sacramento, CA
09.2015 - 02.2017
Greeted guests and gathered information to seat groups or place on waitlist.
Informed kitchen staff of any special orders or dietary restrictions.
Upsold appetizers, drinks, desserts. when appropriate.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Performed opening and closing duties such as restocking supplies and cleaning work areas.
Answered phones promptly to record and confirm reservations.
Greeted guests and sat customers at tables or in waiting areas.
Helped restaurant staff set up small and large events to coordinate smooth execution.