Yvonne Endsley
Friendsville,TN
Summary
This job opening sounds like an exciting opportunity and an ideal match with my qualifiications. Have heard very good things about your office. I am experienced with patient coordination, insurance, and front desk duties,
Overview
34
34
years of professional experience
Work History
Front Desk Patient Coordinator/Insurance Specialist
Dental Arts of Tellico Village
02.1998 - Current
- Greet and check in patients at front desk and update information
- Verify patient's insurance benefits/eligibility online or call insurance company and enter benefit detailed information in patient's chart
- File insurance claims and pre-estimates electronically each day
- Folllow up on insurance claims
- Answer phone and make appointments on computer
- Scan documents in patient's computer file
- Coordinate patient scheduling and manage appointment confirmations to optimize clinic workflow.
- Communicate effectively with patients, addressing inquiries and ensuring a positive experience.
- Collect payment or insurance co-pay at time of service and process credit card payments, insurance payments in computer
- Check incoming emails each day
- Process statements and send out each month
- Process patient recall reports
- Discuss treatment plan with patients
- Assist patients with referrals to specialist and email xrays
- Do end of day reports to make sure everthing is in balance
- Transfer xrays received by email into patient's xray file
Principal Secretary
University of Tennessee Medical Center-Department of Dentistry
01.1992 - 02.1998
- Maintained administrative records
- Typed reports, documents, dictation
- Handled GPR applications and correspondence
- Assisted with travel reservations. authorizations and travel reimbursements
- Scheduled monthly meetings and speakers for the GPR residents
- Scheduled O.R surgery cases
- Tracked and ordered all office supplies
- Prepared biweekly time reports
- Presented treatment plans to patients
Education
Associate of Applied Science - Certificate in Typing/Secretarial And Related
State Area Vocational Technical School
Knoxville, TN12-1981
High School Diploma -
William Blount High School
Maryville, TN05-1980
Timeline
Front Desk Patient Coordinator/Insurance Specialist
Dental Arts of Tellico Village
02.1998 - Current
Principal Secretary
University of Tennessee Medical Center-Department of Dentistry
01.1992 - 02.1998
Associate of Applied Science - Certificate in Typing/Secretarial And Related
State Area Vocational Technical School
High School Diploma -
William Blount High School
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