Yvonne Galvan
Normangee
Summary
Experienced, dedicated, and compassionate bilingual Medical Assistant/Care Coordinator with background in chronic disease management programs. Aiming to enhance patient outcomes and safety through innovative solutions and a patient-centered approach. Skilled in coordinating care plans, collaborating with interdisciplinary teams, and providing exceptional patient support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Coordinator
HealthPoint
07.2023 - Current
- Manage a panel of patients, working collaboratively with health center staff to engage patients into care, manage referrals, Coordinate preventative care, and schedule recommended appointments
- Pre-visit plan MAWV, ER/Hospital F/U and new patient charts
- Track patient data, stratify patient registries, facilitate provider follow up and referrals to community-based organizations
- Generate reports as requested
- Collaborated with the Population Health Care Coordinator leader through process changes that increased breast cancer screenings by 4.9% in the last year, colon cancer screenings by 2.4% in the last year, and A1Cs under 8 by 1.5% in the last year
- Work with leadership to design and implement efficient and effective workflows and care models supporting population health management and value-based programs through evidence-based interventions, care transitions, care coordination, and disease management
- Assist with change management throughout the organization by being a point person for trial pilots
Medical Assistant
Texas A&M
09.2022 - 07.2023
- Efficient handling of administrative and clinic duties that demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections, various diagnostic procedures and ancillary tests
- Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment
- Efforts ensured compliance with HIPAA and OSHA regulations and improved patient care/satisfaction
Madisonville Front/Back Specialist
HealthPoint
01.2014 - 12.2017
- Scheduled patient appointments, inventory, rooming patients, and charting
- Checked vital signs, assist doctor with procedures, obtained medical/family history, chief complaints
- Answered phone calls, scheduled patient appointments, verify insurance and handled multi phone line
Education
Certificate -
San Joaquin Valley College Online
Visalia, CA10.2013
High School - undefined
Bryan High School
Bryan, TX06.2012
Skills
- Medical Terminology
- Critical thinking
- Vital Signs/Intake
- EKG
- Charting
- Scheduling
- Patient Preparation
- Problem-solving
- Exam Assistance
- Bilingual
- Self-Motivated
- Positive Attitude and strong work ethic
- Telephone Etiquette
- Injections/Immunizations
- Multidisciplinary team collaboration
- Patient advocacy
- Data entry
Certification
- BLS Certificate, 10/2026
- Medical Spanish translation Assessment Certificate, 02/14/24
Timeline
Care Coordinator
HealthPoint
07.2023 - Current
Medical Assistant
Texas A&M
09.2022 - 07.2023
Madisonville Front/Back Specialist
HealthPoint
01.2014 - 12.2017
High School - undefined
Bryan High School
- BLS Certificate, 10/2026
- Medical Spanish translation Assessment Certificate, 02/14/24
Certificate -
San Joaquin Valley College Online
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