Yvonne Gonzalez
Kingsville
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
17
17
years of professional experience
Work History
Cashier
Whataburger
Kingsville
04.2021 - Current
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers promptly and responded to questions.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Performed other duties as assigned by management.
- Discounted purchases by scanning and redeeming coupons.
- Collected payments and provided accurate change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Home Health Caregiver
Angel Bright Home Health
Corpus Christi
01.2011 - 04.2013
- Managed patient transportation and appointment scheduling.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Planned, prepared or served meals to patients according to prescribed diets.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Administered prescribed medications under direction from physician.
Home Care Provider
Del Cielo Home Health
Alice
01.2008 - 04.2012
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Participated in continuing education programs to stay abreast of new developments in the field.
- Transported individuals to medical appointments and assisted with errands.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Education
High School Diploma -
Stratford Career Institute
Online08-2011
Skills
- Cash handling
- Point of sale systems
- Customer service
- Inventory management
- Sales transactions
- Credit and cash transactions
- Cooking
- Cleaning
- Bed transfer
- Personnel hygiene
Timeline
Cashier
Whataburger
04.2021 - Current
Home Health Caregiver
Angel Bright Home Health
01.2011 - 04.2013
Home Care Provider
Del Cielo Home Health
01.2008 - 04.2012
High School Diploma -
Stratford Career Institute