Yvonne Llamas
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Valley Healthcare Center
Medical Records Assistant
04.2021 - Current
- Followed up with patients about medical and healthcare processes.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Reviewed recordkeeping procedures for patients and doctors.
- Maintained relationships with medical providers, suppliers and reporters.
- Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
- Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
- Managed digitization of paper records.
Victoria's Secret
Sales Support Generalist
11.2017 - 04.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
Education
High School Diploma -
John W. North High School
Riverside, Ca05.2015
Skills
- Operation Monitoring
- Problem-Solving
- Clear Communication
- Quality Control
- Critical Thinking
- Attention to Detail
- Work Planning and Prioritization
- Quality Inspections
- Material Handling
Languages
Spanish
Professional Working
Timeline
Valley Healthcare Center
Medical Records Assistant
04.2021 - Current
Victoria's Secret
Sales Support Generalist
11.2017 - 04.2021
High School Diploma -
John W. North High School
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