Summary
Overview
Work History
Education
Skills
Timeline
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Yvonne M. Martin

Riverview,FL

Summary

Seeking the position of Jewelry Specialist at Jared Jewelers where my skills and abilities will be an asset in the growth of the company.

Professional beauty consultant with experience in driving sales and enhancing customer satisfaction. Strong background in product knowledge, customer engagement, and personalized beauty advice. Reliable team player with flexible approach to changing needs and consistent focus on achieving results. Skilled in makeup application, skincare recommendations, and building lasting client relationships.


Overview

33
33
years of professional experience

Work History

Fragrance and Beauty Sales Associate

Macy's
02.2022 - Current
  • Worked as a Team Member to Provide the Highest Level of Service to Customers
  • Exceeded Targeted Sales by More Than 100%
  • Maintained Friendly and Professional Customer Interactions
  • Shared Product Knowledge with Customers While Making Personal Recommendations
  • Received and Processed Cash and Credit Payments for In Store Purchases
  • Verified That All Merchandising Standards Were Maintained on a Daily Basis.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.



Beauty Sales Associate

Macys Department Store
03.2015 - 02.2022
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.

New Born Specialist

Rock-A-Bye Agency
01.2008 - 01.2011
  • Monitored and Reported on Daily Activities
  • Performed Teaching and Training Activities
  • Managed the Work Area and Personnel

Sales Representative

Diversey Lever
01.1994 - 01.2003
  • Determined Customer's Need and Propose Appropriate Service Needs
  • Met and Exceeded New Business Sales Goals
  • Regularly Met with Sales Supervisor to Review Weekly Sales Activities, Progress on Goals and Status of Prospective Customers

Secretary

Diversey Lever
01.1992 - 01.1994
  • Developed and Maintained Awareness of Market Behavior and Competitive Trends
  • Managed Financial Reports and Budgets
  • Organized Work and Routine Correspondences

Education

Diploma - Secretarial Science

Duffs Business College
Kingston Jamaica
06-1990

High School Diploma -

Ferncourt High
St. Ann, Jamaica
06-1987

High School Diploma -

Fern Court High School
Kingston, Jamaica
01.1987

Skills

  • Customer and Service Oriented
  • Dynamic Sales Leader
  • Ensuring Safety Precautions and Procedures are adhered to
  • Visual Merchandising
  • Great Listening and Communication Skills
  • Buying Recommendations
  • Client Relationship Building
  • Upselling strategies
  • Customer loyalty

Timeline

Fragrance and Beauty Sales Associate

Macy's
02.2022 - Current

Beauty Sales Associate

Macys Department Store
03.2015 - 02.2022

New Born Specialist

Rock-A-Bye Agency
01.2008 - 01.2011

Sales Representative

Diversey Lever
01.1994 - 01.2003

Secretary

Diversey Lever
01.1992 - 01.1994

High School Diploma -

Fern Court High School

Diploma - Secretarial Science

Duffs Business College

High School Diploma -

Ferncourt High

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Yvonne M. Martin