Yvonne Santy
Sacramento,CA
Summary
Detail-oriented administrative professional with proven skills in report preparation, document proofreading, and customer service. Committed to enhancing operational efficiency and supporting team collaboration.
Overview
3
3
years of professional experience
Work History
Administrative Office Assistant
Nolan DelCampo
Sacramento, California
05.2020 - 02.2023
- Assisted in preparing reports and presentations for management review.
- Handled customer inquiries and provided information about services offered.
- Maintained office supplies inventory to ensure operational readiness.
- Provided support to other departments within the organization as required.
- Greeted visitors in a professional manner and provided assistance as needed.
- Assisted in the preparation of reports, presentations and correspondence.
- Processed incoming mail by sorting, distributing or responding to inquiries in a timely manner.
- Proofread documents including letters, emails, memos, contracts prior to distribution or submission.
- Compiled data into organized records for easy retrieval and reference purposes.
Host
Frank Fat's
Sacramento, California
12.2021 - 01.2023
- Managed seating arrangements to optimize dining flow and guest experience.
- Assisted servers by coordinating timely service and order accuracy.
- Handled guest inquiries and resolved issues promptly and professionally.
- Utilized reservation systems to manage bookings effectively during peak hours.
- Trained new hosts on procedures and customer service expectations consistently.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Education
Associate of Arts - Journalism
California State University
CA05-2015
Skills
- Report preparation
- Office administration
- Data organization
- Document proofreading
Timeline
Host
Frank Fat's
12.2021 - 01.2023
Administrative Office Assistant
Nolan DelCampo
05.2020 - 02.2023
Associate of Arts - Journalism
California State University