Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
Improved pharmacy efficiency by streaming operations and implementing new inventory management systems.
Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
Implemented innovative staff scheduling techniques to optimize personnel allocation during peak hours and minimize overtime costs.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Compounding Pharmacy Technician
Pacific Compounds Pharmacy
10.2011 - 04.2013
Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
Collaborated with pharmacists to provide high-quality patient care and tailored medications.
Ensured proper labeling on all compounded products with essential information such as drug name, strength, instructions, and expiration date.
Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
Education
Anthem College
Beaverton, OR
Summary
Accomplished Pharmacy Operations Manager with a proven track record at Walgreens, enhancing pharmacy efficiency and patient care through innovative inventory and workflow optimizations. Skilled in quality assurance controls and team building, adept at implementing health solutions like immunizations. Demonstrates exceptional verbal communication and active listening, ensuring high standards of service and operational excellence.
Skills
Knowledge of Clinical Terminology
HIPPA Compliance Knowledge
Effective Communication Skills
Dependable Performance
Regulatory Compliance Knowledge
Effective Team Leadership
Effective Task Prioritization
CPR/AED Certification
Vaccination Administration
Quality Assurance Procedures
Independent Drive
Employee Work Scheduling
Certification
Licensed Pharmacy Technician - State Boards of Pharmacy.