Yvonne Smallwood
Elderly sitter Care giver
Norfolk,VA
Summary
Dynamic culinary professional with a strong background at Valley Diner, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through high-quality dish presentation and effective multitasking. Skilled in sanitation and time management, consistently reducing food waste while fostering a collaborative kitchen environment.
Overview
2023
2023
years of professional experience
Work History
Cook
Valley Diner
04.2018 - 08.2022
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Collaborated with management team to develop new menu items.
Window Sales Replacement
Leslie White
02.2016 - 12.2016
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
Siding Mancanic
William Gilbert
08.1999 - 05.2016
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Elderly Caregiver
Greg Russell
03.2004 - 07.2011
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Provided safe mobility support to help patients move around personal and public spaces.
Assembly Line Worker
Cannon
1994 - 1997
- Completed durable assemblies and subassemblies with hand and power tools.
- Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Assisted quality assurance by inspecting items and removing defective parts.
Education
Associate Criminal Justice - Criminal Justice
06.2011
Skills
Cooking
Food handling
Grilling
Food preparation
Food presentation
Sanitation
Frying
Time management
Supply restocking
Cleaning and organization
Ingredients measuring
Surface cleaning
Order verification
Team collaboration
Fine dining
Multitasking and organization
Contamination prevention
Hospitality and service industry background
Customer service
Timeline
Cook - Valley Diner
04.2018 - 08.2022
Window Sales Replacement - Leslie White
02.2016 - 12.2016
Elderly Caregiver - Greg Russell
03.2004 - 07.2011
Siding Mancanic - William Gilbert
08.1999 - 05.2016
Assembly Line Worker - Cannon
1994 - 1997
University of Phoenix - Associate Criminal Justice , Criminal Justice