Danielle Floyd
Pharmacy Technician
Norfolk,VA
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Cannabis Industry
03.2023 - Current
- Managed inventory levels and ensured stock accuracy for a wide range of cannabis products.
- Assisted in patient consultations, providing information on product usage and dosage recommendations.
- Operated pharmacy management software to process prescriptions and maintain patient records efficiently.
- Trained new staff on procedures, safety protocols, and compliance requirements within the cannabis industry.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Matrix Providers
11.2021 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Restocked automated medication dispensing equipment.
Pharmacy Technician
CVS Pharmacy
06.2013 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated directly with doctors offices via telephone, fax, and email.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Communicated instructions to patients or caregivers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained drug inventory levels by ordering necessary medications and supplies.
Education
Associate of Science - Pharmacy Technician
Everest College - Chesapeake
Chesapeake, VA05.2013
High School Diploma -
Granby High School
Norfolk, VA06.2009
Skills
- Medicare and Medicaid process
- Pharmaceutical sales and services
- Processing payments
- Drug inventory management
- Pharmacy and customer records management
- Stocking Shelves
- Receiving Incoming Supplies
- Manual and Automated Medication Dispensing
- FDA Drug Safety Guidelines
- Confidentiality and HIPAA
- Assisting Pharmacists
- Drug Safety
Timeline
Pharmacy Technician
Cannabis Industry
03.2023 - Current
Pharmacy Technician
Matrix Providers
11.2021 - 02.2023
Pharmacy Technician
CVS Pharmacy
06.2013 - 11.2021
Associate of Science - Pharmacy Technician
Everest College - Chesapeake
High School Diploma -
Granby High School