Yvonne Williams
Driver
Kingman,AZ
Summary
Dedicated driver with a clean record and strong customer service skills, previously with Central Transport, LLC. Expert in route planning and vehicle inspections, ensuring timely deliveries and high customer satisfaction. Proven ability to navigate adverse conditions while maintaining punctuality and adhering to safety regulations. Committed to upholding professional standards in all interactions.
Professional with proven track record in effectively managing operational needs and ensuring smooth transitions. Known for strong leadership and ability to foster team collaboration to achieve results. Adapt at handling evolving challenges, bringing skills in conflict resolution, strategic planning, and resource optimization. Reliable, adaptable, and focused on driving organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver
Central Transport, LLC
08.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Driver
Dillon Transportation
01.2023 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Driver
Indiana Western Express
04.2019 - 01.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Coordinated efficient routes to avoid delays and optimize schedules.
Driver
Dillion Transportation
06.2017 - 04.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Driver
Knight Transportaion
12.2014 - 06.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Relief Manager Fuel Desk
Flying J Travel Plaza
05.2005 - 03.2011
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
- Coordinated special events within the store location to generate interest from customers while promoting brand awareness.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Proactively addressed potential safety hazards, maintaining a secure environment for both employees and customers.
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
- Provided exceptional customer service by attentively listening to needs and making appropriate product recommendations.
- Addressed any technical issues quickly and efficiently, minimizing downtime and ensuring a positive customer experience.
- Ensured a clean and well-organized store environment for an improved shopping experience.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Mohave Community College
Kingman, AZC.N.A. - Nursing
The Lingenfelter Center For Alzheimers Care
Kingman, AZ03-2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Punctuality
- Defensive driving
- Vehicle inspection
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Route management
- Commercial driving
- Inclement weather driving
- Schedule management
- DOT compliance
- CDL license
- Route logs
- Attention to detail
Accomplishments
- Supervised team of 8 staff members.
Certification
- Licensed Cdl A, Hazmat and tanker endorsments
Certified weigh master
While working for Flying J Travel Plaza I was picked to go to Phoenix to take a class to be a certified weigh master.
Timeline
Driver
Central Transport, LLC
08.2024 - Current
Driver
Dillon Transportation
01.2023 - 03.2024
Driver
Indiana Western Express
04.2019 - 01.2023
Driver
Dillion Transportation
06.2017 - 04.2019
Driver
Knight Transportaion
12.2014 - 06.2017
Relief Manager Fuel Desk
Flying J Travel Plaza
05.2005 - 03.2011
GED -
Mohave Community College
C.N.A. - Nursing
The Lingenfelter Center For Alzheimers Care
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