Yvonne D Purdom
Leeds,Alabama
Summary
Over 24 years of experience in the Jefferson County Merit System, culminating in a role as Principal Court Clerk. Served 7.5 years in the Birmingham Municipal Court, supporting two mayors and various probate judges. Proficient in office management, data entry, and record maintenance, with strong communication skills developed through diverse roles. Experienced in Microsoft Office and database systems, enhancing supervisory capabilities in legal settings.
Overview
2019
2019
years of professional experience
Work History
Administrative Clerk
City of Birmingham Mayor's Office
Birmingham, Alabama
08.2015 - 01.2019
- Managed scheduling and coordination of office meetings and events to enhance efficiency.
- Maintained accurate departmental records and filing systems for improved accessibility.
- Processed incoming correspondence and routed communications promptly.
- Operated office equipment to support daily administrative functions effectively.
- Prepared documents and reports for internal and external stakeholders, ensuring clarity.
- Facilitated communication between staff, city officials, and the public to strengthen relationships.
- Organized materials for outreach programs and community engagement initiatives seamlessly.
- Delivered exceptional customer service through effective communication with clients and team members.
Municipal Court Clerk
Birmingham Municipal Court
Birmingham, AL
01.2012 - 08.2015
- Processed court documents and maintained accurate case management records.
- Assisted judges and attorneys in trial preparation and court hearings.
- Scheduled court appearances and informed parties of obligations.
- Managed filing systems to ensure accessible legal documents.
- Responded to public inquiries regarding court procedures and documentation.
- Coordinated payment processing for fines, fees, and restitution payments.
- Maintained confidentiality of sensitive legal information in all communications.
- Verified accuracy of information entered into court computer systems.
Judicial Principal Court Clerk
Jefferson County Commission
Birmingham, Alabama
06.2008 - 01.2012
- Maintained accurate court records and case files for legal proceedings.
- Assisted judges and attorneys with scheduling and case management.
- Processed court documents, ensuring compliance with legal standards.
- Responded to public inquiries regarding court procedures.
- Tracked cases, managing electronic and physical records, including filings, hearings, trials, and judgments.
- Supported implementation of new filing systems to enhance efficiency.
- Coordinated with departments to ensure efficient courthouse operations.
- Issued legal documents such as marriage licenses and birth certificates accurately.
Administrative Assistant III
Jefferson County Commission-Pine Hill Rehabilitati
Birmingham, Alabama
2006 - 2007
- Managed scheduling for meetings and appointments for staff and clients.
- Coordinated communication between departments to enhance workflow efficiency.
- Maintained accurate records and documentation for rehabilitation programs.
- Organized files and materials for easy access and retrieval of information.
- Prepared reports and presentations for internal meetings and external stakeholders.
- Provided administrative support to executive team, including calendar management.
- Maintained inventory of office supplies, ensuring optimal functionality.
- Entered data into spreadsheets using Microsoft Excel, ensuring accuracy.
Court Clerk-Probate
Jefferson County Commission
Birmingham, AL
1991 - 2006
- Processed court documents and maintained accurate case files for legal proceedings.
- Assisted judges and attorneys by providing timely information and support during trials.
- Managed scheduling of court hearings, optimizing courtroom resource utilization.
- Entered data into case management systems, tracking case progress and updates.
- Communicated with the public regarding court procedures and provided necessary forms.
- Tracked cases, managing electronic and physical records while creating and closing case files.
- Responded to inquiries from the public about upcoming hearings or trials.
- Maintained confidentiality concerning all matters discussed in court or with attorneys.
Administrative Assistant I
Jefferson County Commission
Birmingham, Alabama
1988 - 1990
- Facilitated effective business correspondence by answering phone calls and emails promptly.
- Composed letters, memos, reports, and presentations as required by management.
- Greeted visitors professionally, addressing inquiries and directing them to appropriate personnel.
- Managed incoming calls, routing callers to the correct department or employee.
- Collaborated with team members to enhance administrative processes.
- Responded to public inquiries regarding county services and policies.
- Maintained accurate records and files for departmental operations and projects.
Intermediate Clerk
Jefferson County Commission
Birmingham, Alabama
1987 - 1988
- Processed incoming mail and documents for efficient interdepartmental distribution.
- Assisted in scheduling meetings and coordinating logistics for events.
- Responded to public inquiries with accurate information in a timely manner.
- Collaborated with team members to enhance workflow efficiency and communication.
- Entered data into company systems accurately, adhering to established protocols.
- Provided professional customer service support for internal and external inquiries.
- Reviewed files and documents to obtain information and respond to requests.
- Maintained filing inventory and updated database systems using computer software.
New Loans Clerk Assistant
BancBoston Mortgage Corporation fka MCS
Birmingham, Alabama
1985 - 1987
- Processed mortgage applications, ensuring compliance with documentation standards.
- Maintained organized filing systems for client records and loan documents.
- Prepared reports on application statuses for internal review meetings.
- Monitored deadlines for documentation submissions, guaranteeing timely processing.
- Verified accuracy of paperwork prior to submission for processing.
- Utilized software programs to create reports, labels, and forms efficiently.
- Collaborated with team members to enhance workflow efficiency and meet deadlines.
- Handled confidential information with discretion, preserving data quality.
Hazard Insurance/Loss Draft/Insurance Claims and Policy Processing Clerk
Mortgage Corporation of the South
Birmingham, Alabama
1974 - 1987
- Utilized software systems to track application status and ensure accurate communication.
- Coordinated cross-departmental efforts to streamline workflows and enhance efficiency.
- Addressed customer inquiries and complaints, improving overall service quality.
- Delivered courteous phone support while maintaining high standards of customer service.
- Performed data entry to update customer account records accurately and efficiently.
- Verified paperwork accuracy prior to processing submissions for insurance claims.
- Maintained organized records of claims and policy transactions in the internal database.
- Ensured compliance with industry regulations during claims processing and documentation.
Senior Court Clerk
Jefferson County Commission
Birmingham, Alabama
2007 - 2008
- Processed court documents and maintained accurate case files for legal proceedings.
- Assisted judges by preparing dockets and managing courtroom schedules efficiently.
- Facilitated communication between attorneys, clients, and court staff to ensure operational smoothness.
- Managed filing system for case records, ensuring compliance with legal regulations.
- Provided clerical support in processing fines, fees, and financial transactions.
- Trained new clerks on office procedures and software systems for daily tasks.
- Responded promptly to judges' requests for additional information related to ongoing cases.
- Verified accuracy of all documents filed in court system.
Education
BBA - E-Business
Strayer University
Birmingham, AL09-2017
George Washington Carver High School
01-1972
Some College (No Degree) - Executive Secretary
Alverson-Draughon Business College
Birmingham, ALSome College (No Degree) - Business Administration And Management
University of Alabama
Birmingham, ALSkills
- Legal documentation and court procedures
- Records management and fee collection
- Customer service and case management
- Project coordination and planning
- Effective communication and active listening
- Attention to detail and time management
- Conflict resolution and decision-making
- Research and collaboration
- Training and development
- Microsoft Office proficiency
- Basic math skills
- Cultural awareness and sensitivity
- Written communication skills
- Telephone etiquette and quality assurance
- Critical thinking and leadership
Accomplishments
Certified Municipal Court Clerk/Magistrate
Affiliations
Purity Deliverance Holiness Church Vacation Bible School
Timeline
Administrative Clerk
City of Birmingham Mayor's Office
08.2015 - 01.2019
Municipal Court Clerk
Birmingham Municipal Court
01.2012 - 08.2015
Judicial Principal Court Clerk
Jefferson County Commission
06.2008 - 01.2012
George Washington Carver High School
Administrative Assistant III
Jefferson County Commission-Pine Hill Rehabilitati
2006 - 2007
Court Clerk-Probate
Jefferson County Commission
1991 - 2006
Administrative Assistant I
Jefferson County Commission
1988 - 1990
Intermediate Clerk
Jefferson County Commission
1987 - 1988
New Loans Clerk Assistant
BancBoston Mortgage Corporation fka MCS
1985 - 1987
Hazard Insurance/Loss Draft/Insurance Claims and Policy Processing Clerk
Mortgage Corporation of the South
1974 - 1987
Senior Court Clerk
Jefferson County Commission
2007 - 2008
BBA - E-Business
Strayer University
Some College (No Degree) - Executive Secretary
Alverson-Draughon Business College
Some College (No Degree) - Business Administration And Management
University of Alabama