ZABEDA AHMED
Cypress
Summary
As an organized and dedicated Administrative Assistant, I have a proven track record of providing exceptional customer service in fast-paced environments. I possess keen attention to detail and strong decision-making skills that enable me to manage multiple, concurrent tasks with ease. My self-motivated work ethic allows me to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Manager
iSchoolHigh at University Park
08.2012 - Current
- Assist the Campus with daily operations and perform administrative duties according
- Supported school administrators in daily tasks, contributing to a well-managed and organized work environment.
- Managed student records with accuracy and confidentiality, ensuring compliance with privacy policies and regulations.
- Maintained an up-to-date inventory of office supplies by regularly monitoring stock levels and placing orders as needed.
- Efficiently resolved scheduling conflicts between faculty, staff, and students by implementing a streamlined process for booking meeting spaces and resources.
- Placed orders for all classroom and office supplies.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Assisted in the development of school events and activities for increased student engagement and community involvement.
- Coordinated communication between parents, teachers, and administrators, fostering strong relationships within the school community.
- Organized meetings, appointments, and conferences for staff members, maintaining a smooth-flowing schedule for all parties involved.
- Handled high volumes of phone calls and emails from parents, students, and staff members, providing timely responses while demonstrating professionalism at all times.
Direct Sales Rep
TNT Direct Sales Group
12.2007 - 06.2009
- An experienced Direct Sales Rep with skills in selling direct to residential customers telecommunication services as a sales sub-contractor for Comcast/Xfinity.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Met customers in homes and businesses to discuss and demonstrate products.
Education
High School Diploma -
Columbia High School
05.2007
Skills
- Customer Service Management
- Office Supervision
- Employee Development
- Policy Development
- Payroll Control
- Employee Onboarding
- Microsoft Office Suite
- Recordkeeping and Reporting
- Accounting Procedures
- Organization and Multitasking
- Schedule Management
- Event Planning
- Staff Management
- Scheduling
- Event Coordination
- Office Administration
- Account Reconciliation
- Records Management
- Office Management
- Time Management
- Customer Service
- Staff Scheduling
Timeline
Administrative Manager
iSchoolHigh at University Park
08.2012 - Current
Direct Sales Rep
TNT Direct Sales Group
12.2007 - 06.2009
High School Diploma -
Columbia High School
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