Zac Bradley
San Diego
Summary
Aiming to work in a dynamic environment to utilize current knowledge, learn new skills, and to progress professionally and personally
Dynamic professional with a strong background in customer service and sales, adept at delivering exceptional guest experiences and resolving conflicts effectively. Proven ability to manage high-volume transactions and coordinate operations to enhance customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Sales Representative
Prime Selection
San Diego
01.2025 - 11.2025
- Established key customer relationships, resulting in increased sales.
- Delivered impactful sales presentations to clearly communicate product features and benefits.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Fostered strong client relationships, leading to improved customer satisfaction and loyalty.
- Coordinated follow-up communications to ensure timely responses to client inquiries.
- Negotiated pricing contracts with customers to maximize profits.
- Negotiated sales agreements with clients to finalize transactions. and handled complaints or objections.
- Researched competitors' products, prices, and sales techniques.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Recruited, hired and trained new hires to optimize profitability.
Solar Sales Representative
LGCY Power
Riverside
06.2024 - 01.2025
- Secured new accounts through effective promotion and sales strategies.
- Prepared tailored proposals, negotiated terms, and closed product and service sales to meet client needs.
- Developed customized proposals based on client energy needs.
- Educated clients about solar energy benefits and systems.
- Conducted site assessments to determine solar installation feasibility.
- Managed customer relationships with regular follow-ups and support to enhance satisfaction and retention.
- Maintained schedules of appointments with prospective and established customers.
Solar Sales Representative
New Power
San Diego
01.2024 - 06.2024
- Educated clients about solar energy benefits and systems.
- Conducted site assessments to determine solar installation feasibility.
- Developed customized proposals based on client energy needs.
- Secured new accounts through effective promotion and sales strategies.
- Tracked sales leads and opportunities using CRM software for efficient follow-up.
- Maintained strong customer relationships with regular follow-ups and dedicated support.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Responded promptly to inquiries from potential customers about product availability or pricing.
- Responded to inquiries from potential customers via email and telephone.
- Collaborated with engineering teams on design changes or modifications based on customer requests.
Business Development Associate, Sales Representative
Noura AI
Miami
08.2023 - 12.2023
- Built early outreach funnels, including cold calling, email campaigns, and in-person prospecting, generating initial customer traction.
- Supported launch operations for Miami-based startup, driving sales and customer acquisition strategies.
- Developed brand messaging, sales scripts, and customer onboarding processes, streamlining early-stage operations.
- Conducted market research to validate product–market fit and pinpoint target demographics and revenue opportunities.
- Collaborated with founder on budgeting and vendor coordination to streamline operational planning for business scaling.
- Acquired practical skills in entrepreneurship through active involvement in startup activities. in a high-uncertainty environment requiring adaptability, speed, and problem-solving.
Sales Consultant
Hyundai of North Miami
Miami
10.2022 - 08.2023
- Managed high-traffic showroom, converting walk-ins, internet leads, and phone inquiries into same-day sales, driving immediate revenue growth.
- Negotiated price, trade-ins, and finance structures to maximize gross profit while staying within dealership and OEM guidelines.
- Performed needs analyses to match customers with Hyundai models aligned with budget, lifestyle, and feature priorities, ensuring tailored customer experiences.
- Delivered persuasive product workarounds and test-drive experiences that highlighted key differentiators, increasing customer engagement and satisfaction.
- Maintained expert knowledge of Hyundai incentives, lease specials, warranty programs, and competitive market positioning.
Sales Representative
Toyota of North Miami
Miami
01.2022 - 09.2022
- Drove full-cycle automotive sales process from prospecting to delivery, consistently converting walk-ins, internet leads, and phone inquiries into closed deals.
- Conducted needs assessments to align buyer priorities with optimal Toyota models and financing options, enhancing customer satisfaction.
- Delivered high-velocity product presentations and test-drive experiences that increased buyer engagement and shortened sales cycles.
- Negotiated pricing and trade-in valuations to maximize gross profit while maintaining high customer satisfaction scores.
- Managed CRM pipeline with disciplined follow-up, increasing appointment set rates and encouraging repeat business.
- Collaborated with finance managers to structure competitive deals, upsell protection plans, and secure rapid funding.
Server
Marabú Brickell
Miami
05.2020 - 11.2021
- Delivered water and appetizers to guests, ensuring timely and accurate order fulfillment to enhance dining experience.
- Set and reset tables with tableware, condiments, napkins, and décor to maintain welcoming atmosphere throughout dining service.
- Arranged tables and chairs in dining areas to ensure readiness for guest seating. for guest seating to create inviting environment.
- Upheld health and safety regulations in all kitchen and dining areas to ensure compliance and guest safety.
Intl. Tour Guide
Johnny’s Tours IHC
Canada
10.2018 - 04.2020
- Led tours, enhancing guest engagement and enjoyment by providing interactive experiences.
- Delivered engaging information, showcasing extensive knowledge of facilities and topics to enhance guest experience.
- Welcomed guests promptly, outlining tour details and timeline to ensure clear expectations.
- Answered all guest questions, maintaining calm and friendly demeanor to create a welcoming atmosphere.
- Evaluated guest physical limitations before starting the tour.
Server
Mister A’s
San Diego
07.2017 - 09.2018
- Welcomed patrons, presented menus, and shared insights on specials and pairings, enhancing overall dining experience.
- Took food/beverage orders accurately, noting dietary needs, and communicated effectively with kitchen/bar staff.
- Delivered meals promptly, ensured appealing presentation, and managed tables by clearing courses and refilling drinks to maintain service flow.
- Maintained cleanliness standards and enforced food safety and sanitation policies for a safe dining environment.
Busser
Gaslamp Fish House
San Diego
10.2016 - 06.2017
- Sanitized chinaware, glassware, silverware, cookware, and storage containers, ensuring compliance with hygiene standards.
- Maintained kitchen cleanliness, including floors and waste disposal, contributing to a safe working environment.
- Established dish stations and prepared machines, streamlining food preparation processes.
- Changed water for machines and sinks following Ecolab, Inc. guidelines.
- Supported food preparation tasks by chopping vegetables and measuring ingredients. and any other duties requested by the chef.
- Assisted with efficient storage of food deliveries to ensure quick access and organization.
- Maintained dry storage area and organization of storage shelves.
Education
High School -
Trabuco Hills High School
Mission Viejo, CASkills
- Guest relations
- Customer relationship management
- Time management
- Detail orientation
- Sales techniques
- Persuasive communication
- Problem solving
- Adaptability
- Conflict resolution
- Effective planning
- Problem-solving skills
- Scheduling
- Cash handling
- Conflict management
- Listening skills
- Guest services
- Team building
- Oral and written communications
- CRM utilization
Timeline
Sales Representative
Prime Selection
01.2025 - 11.2025
Solar Sales Representative
LGCY Power
06.2024 - 01.2025
Solar Sales Representative
New Power
01.2024 - 06.2024
Business Development Associate, Sales Representative
Noura AI
08.2023 - 12.2023
Sales Consultant
Hyundai of North Miami
10.2022 - 08.2023
Sales Representative
Toyota of North Miami
01.2022 - 09.2022
Server
Marabú Brickell
05.2020 - 11.2021
Intl. Tour Guide
Johnny’s Tours IHC
10.2018 - 04.2020
Server
Mister A’s
07.2017 - 09.2018
Busser
Gaslamp Fish House
10.2016 - 06.2017
High School -
Trabuco Hills High School