Zac Jinez
Texas Roadhouse
Somerset,KY
5
years of professional experience
Dedicated and seasoned food industry employee with exceptional customer service skills, strong memory retention, and expertise in guest engagement. Committed to enhancing dining experiences through attention to detail and effective team collaboration.
Work History
Server
9 Months- Delivered exceptional customer service in high-volume restaurant environment.
- Assisted with menu knowledge and food recommendations to enhance guest experience.
- Efficiently processed orders using point-of-sale system, ensuring accuracy and timely service.
- Trained new staff on operational procedures and customer interaction best practices.
- Managed multiple tables simultaneously while maintaining attention to detail and guest needs.
Service Manager
5 Months- Trained and mentored team members on best practices in service and operational efficiency.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Opened and closed the store regularly, preparing the store for all that would be needed for the day.
- Supervised kitchen staff to ensure adherence to food safety regulations and operational standards.
- Managed inventory control systems to minimize waste and optimize ingredient usage.
Chick-fil-A Team Lead
2 Years 1 Month- Trained and mentored new team members on operational procedures and customer service excellence.
- Supervised team operations to ensure adherence to service and quality standards.
- Implemented process improvements to enhance efficiency in daily workflows.
- Collaborated with management on strategic initiatives aimed at improving overall restaurant performance.
Education
High School Diploma
- 3.7 GPA
- Awarded Physics Student of the Year in 2025
- Awarded Cum Laude on the National Latin Exam in 2023 and 2025
- Dean's List Fall and Spring Semesters of 2024 and 2025
Skills
Exceptional customer service
Guest engagement
Menu memorization
Safe food handling
Cash handling
Team collaboration
Memory retention
Professional appearance
Strong work ethic
Timeline
Server
Texas Roadhouse
12.2025 - CurrentRead More
Service Manager
Chipotle
06.2025 - 11.2025Read More
Chick-fil-A Team Lead
Chick-fil-A
03.2022 - 04.2024Read More
Lexington Latin School
High School Diploma
Read More