Zac Moser
New Park,PA
Summary
Well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering thirteen years of experience in field.
Overview
13
13
years of professional experience
Work History
Service Manager
Brooks Huff Tire & Auto Co
05.2019 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Service Advisor
Harford Tire Complete Auto Care
04.2018 - 05.2019
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Parts Pro
Advanced Auto Parts
07.2011 - 04.2018
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Education
High School Diploma -
Kennard-Dale High School
Fawn Grove, PA06.2010
Skills
- Increasing Sales
- Team Leadership
- Multitasking and Organization
- Inventory Management
Timeline
Service Manager
Brooks Huff Tire & Auto Co
05.2019 - Current
Service Advisor
Harford Tire Complete Auto Care
04.2018 - 05.2019
Parts Pro
Advanced Auto Parts
07.2011 - 04.2018
High School Diploma -
Kennard-Dale High School
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