Zacery Huminski
Tabernacle,NJ
Summary
Proven server with a track record of enhancing customer satisfaction and sales at Tacos El Tio. Skilled in upselling and guest engagement, demonstrating exceptional customer service and a strong work ethic. Excelled in staff training and multitasking, significantly improving team efficiency and dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Tacos El Tio
07.2021 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Server
Medport Diner
10.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Crew Member
McDonald's
06.2018 - 10.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Shawnee High School
Medford, NJ06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Sales expertise
- Sales Techniques
- Item promotion
- Bill computation
- Team Player
- Staff Training
- Upselling
Timeline
Server
Tacos El Tio
07.2021 - Current
Server
Medport Diner
10.2019 - 07.2021
Crew Member
McDonald's
06.2018 - 10.2019
High School Diploma -
Shawnee High School
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