Zach Andrada
Silverthorne,CO
Summary
Focused in exceptional customer service and leadership. Dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and judgement from experience, to ensure a positive customer relation and company success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Norski Sports
10.2022 - Current
- Supervised day-to-day rental operations, ensuring exceptional quality and service.
- Maintained a clean, safe, and organized store environment, focused on customer service.
- Developed strong working relationships with staff and surrounding businesses.
- Monitored cash intake and deposit records.
Server/Bartender
Arapahoe Cafe & Pub
08.2019 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Dillon Dam Brewery
10.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Marshfield High School
Marshfield, MA06.2010
Skills
- Exceptional Customer Service
- Team Motivation
- Task Delegation
- Team Leadership
- Orientation and training
- Product and service knowledge
Bartending in Black Rock City since 2015
Currently run a theme camp bar in Black Rock City consisting of 20 people. Managing teams of 5 people per day to handle day-to-day bar operations, service, and ID checking.
Timeline
Assistant Manager
Norski Sports
10.2022 - Current
Server/Bartender
Arapahoe Cafe & Pub
08.2019 - 09.2022
Server
Dillon Dam Brewery
10.2016 - 03.2020
High School Diploma -
Marshfield High School
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