Zach Born
Toledo
Summary
Sales professional with over 10 years of comprehensive sales experience and more than 3 years in leadership roles, consistently driving teams to exceed targets through strategic coaching and in-depth market analysis. Proven expertise in cultivating strong client relationships, enhancing revenue growth, and implementing innovative sales strategies that leverage industry insights to identify new business opportunities. Recognized for exceptional communication and negotiation skills, fostering collaboration within teams to achieve results and adapt swiftly to evolving market conditions. Proficient in CRM software, lead generation, and customer service, with a strategic and analytical mindset that supports sustained performance excellence.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Owens Corning
Toledo, United States
01.2023 - Current
- Achieved successful promotional scheduling and sales tracking, enhancing overall sales performance. Delivered accurate quotes and well-structured proposals, providing essential information on terms and delivery. Negotiated contracts to secure favorable terms and conditions.
- Delivered persuasive product presentations to decision makers, effectively addressing inquiries and aligning solutions with specific customer needs.
- Conducted comprehensive analysis of sales data to support informed strategic planning and forecasting.
- Analyzed industry trends to develop and implement strategic sales approaches that maximize pricing efficiency and reveal unexplored market potential.
- Engaged with cross-functional teams to optimize customer solutions and improve overall service delivery and satisfaction.
- Drove revenue increases by implementing strategic prospecting techniques, optimizing pricing strategies based on data analysis, and fostering strong client relationships.
- Collaborated with cross-functional leaders to formulate strategies based on current market conditions and existing data.
Sales Manager & NAM
SD Bullion Inc
Toledo, United States
09.2019 - 12.2022
- Directed sales team to surpass targets through strategic coaching and KPI analysis.
- Oversaw strategic relationships with C-level accounts to enhance revenue generation and strengthen business partnerships.
- Facilitated team collaboration by organizing regular meetings, establishing clear goals, and communicating policies to enhance overall performance.
- Engaged with various departments to strengthen digital presence, contributing to improved website engagement and expanded market share.
- Analyzed competitors to reveal market trends, equipping sales team with strategic insights for optimizing lead generation efforts.
- Utilized market expertise and personalized service to negotiate high-value deals and nurture relationships with C-level executives.
- Conducted presentations for clients, enhancing understanding of product and service offerings.
- Resolved customer issues efficiently to support client satisfaction and facilitate successful deal closures while mentoring team members in effective problem-solving techniques.
Sales Representative
SD Bullion Inc
Toledo, OH, United States
09.2016 - 09.2019
- Managed inbound sales calls, guiding customers in product selection through targeted discovery questions.
- Achieved and maintained exceptional client satisfaction ratings through exemplary service delivery.
- Executed strategies to achieve monthly sales targets through product promotion and client enrollment.
- Leveraged customer service skills and upselling techniques to boost overall sales and foster client relationships.
- Trained and supported new sales representatives to promote team cohesion and uphold exceptional customer service standards.
- Facilitated customer satisfaction assessments through post-sale follow-ups, tailoring solutions to address evolving client needs.
- Assisted in organizing sales paperwork to support proposal presentations and contract finalizations.
Education
Bachelor of Science - Professional Sales And Marketing
University of Toledo
Toledo, OH05-2017
Skills
- Strategy
- Analytical thinking
- Goal-oriented
- Communication
- Relationship building
- Lead generation
- Active listening
- Problem-solving
Timeline
Inside Sales Representative
Owens Corning
01.2023 - Current
Sales Manager & NAM
SD Bullion Inc
09.2019 - 12.2022
Sales Representative
SD Bullion Inc
09.2016 - 09.2019
Bachelor of Science - Professional Sales And Marketing
University of Toledo