Zach Caston
Columbia
Summary
Developed expertise in client relationship management within customerfocused environment. Skilled in analyzing client needs and delivering customized solutions. Seeking to transition into new field where these abilities can drive success and foster growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Marketing Representative
Jacobs Marketing Solutions
Gulfport
01.2025 - Current
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Maintained accurate records of all sales transactions using CRM software systems.
- Developed and implemented effective sales strategies to increase sales volume.
Insurance Agent
Globe Life Insurance
Petal
08.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service
- Responded to customer calls swiftly to resolve issues and answer questions
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates
- Maintained high standards of customer service by building relationships with clients
Online Order Fulfiller
Home Depot
05.2020 - 08.2023
- Ensured online orders were retrieved from shelves and properly stored for customer pick up
- Assisted in planning and coordinating of staff engagement projects
- Enhanced customer satisfaction with timely shipments through diligent order processing and tracking
Education
BBA - Marketing
The University of Mississippi
Oxford, MS05.2023
High School Diploma -
Columbia High School
Columbia, MS08.2018
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Multi-tasking strength
Certification
- Reach truck certification, 07/01/20
- LGBTQIA+ Allies Training, 01/01/21
- CPR / First Aid Certification, 09/01/19
- HubSpot Digital Marketing Certified, 09/01/22
- HubSpot Social Media Certified, 09/01/22
Timeline
Sales and Marketing Representative
Jacobs Marketing Solutions
01.2025 - Current
Insurance Agent
Globe Life Insurance
08.2024 - Current
Online Order Fulfiller
Home Depot
05.2020 - 08.2023
BBA - Marketing
The University of Mississippi
High School Diploma -
Columbia High School
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