Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Zach Chapin

Chandler,AZ

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

3
3
years of professional experience

Work History

Specialty Shop Manager

Scheels
Candler, AZ
05.2023 - Current
  • Implemented strategies to increase sales and profitability of the shop.
  • Oversaw the recruitment, training and development of new staff members.
  • Analyzed sales data to identify trends in consumer behavior.
  • Established relationships with vendors, suppliers, and other partners.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.

Sales Associate

Scheels
Lincoln, NE
06.2021 - 05.2023
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Bachelor of Science - Criminal Justice

Nebraska Wesleyan University
Lincoln, NE
05-2033

Skills

  • Customer Service
  • Sales Analysis
  • Department Oversight
  • Excellent Communication
  • Attention to Detail
  • Budgeting and cost control

Affiliations

  • avid pickleball enthusiast

Timeline

Specialty Shop Manager

Scheels
05.2023 - Current

Sales Associate

Scheels
06.2021 - 05.2023

Bachelor of Science - Criminal Justice

Nebraska Wesleyan University

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Zach Chapin