Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
Zach Daniels

Zach Daniels

Napa,CA

Summary

Hospitality professional with experience supporting guest service in fast-paced environments. Able to manage high-demand workloads while maintaining service standards.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Tasting Room Host

JaM Cellars
Napa, CA
03.2024 - Current
  • Conducted wine tastings and educated guests on different varietals and winemaking processes
  • Provided customer service to guests by engaging in friendly and knowledgeable conversations
  • Created a welcoming and inviting atmosphere for visitors to enjoy their tasting experience
  • Managed reservations, seating, and check-ins for incoming guest

Pro Shop Manager & Cart Barn worker

Chardonnay Golf Course / Pro Shop Manager & Cart Barn worker
American Canyon, CA
08.2022 - 07.2024
  • Facilitated daily green and cart utilization from customers
  • Managed shop purchases and responded to in-bound telephone inquiries to enhance customer service
  • Managed daily operations of pro shop and cart barn activities.
  • Assisted customers with equipment rentals and purchases at the pro shop.
  • Coordinated golf cart maintenance and ensured operational readiness.

Sugar Sampler & Cellar Technician

Duckhorn Vineyards
St. Helena, CA
06.2023 - 12.2023
  • Conducted in-vineyard sugar samplings to assess grape quality
  • Supported laboratory techs in testing brix levels to ensure accurate fermentation processes
  • Gained hands-on experience with wine-making techniques to deepen understanding of production processes

Education

EMT Course -

Cal Regional
Fairfield, CA
10-2025

GED -

Vintage High School
Napa, CA
06-2019

Skills

  • Customer engagement
  • Exceptional communication
  • Team collaboration
  • Creative problem-solving
  • Adapts under pressure
  • Problem solver and critical thinker
  • Task prioritization
  • Hands-on reliability
  • Heavy lifting composure

Personal Information

Title: Tasting Room Host

Certification

  • Emergency Medical Technician

Timeline

Tasting Room Host

JaM Cellars
03.2024 - Current

Sugar Sampler & Cellar Technician

Duckhorn Vineyards
06.2023 - 12.2023

Pro Shop Manager & Cart Barn worker

Chardonnay Golf Course / Pro Shop Manager & Cart Barn worker
08.2022 - 07.2024

EMT Course -

Cal Regional

GED -

Vintage High School
Zach Daniels