Zach Davis
Waxahachie
Summary
Dynamic operations executive with extensive leadership experience in dedicated and LTL environments, skilled in launching new markets and managing multi-terminal operations. Proven track record in leading fleets of up to 80 drivers while fostering strong relationships across all organizational levels. Expertise in KPI execution, process optimization, and driving continuous improvement initiatives to enhance operational efficiency and service quality. Committed to delivering results through strategic planning and innovative problem-solving.
Overview
16
16
years of professional experience
Work History
Regional Operations Manager
Salem Carriers
01.2017 - Current
- Oversee operations for start-ups focused on dedicated accounts; managed a team of 80 drivers and an additional 20 across other accounts. Championed KPI achievement through structured communication and accountability; served as a key liaison between operations leadership and sales departments.
- Establish and maintain strong partnerships with internal and external customers through consistent communication and support. Enhanced team performance by coaching logistics coordinators and operations support staff to meet customer needs effectively. Delivered critical updates to corporate and sales teams, highlighting account challenges and successes. Improved customer service outcomes by updating key performance indicators (KPIs) and implementing necessary enhancements. Conducted thorough performance evaluations for all direct reports. Strengthened customer commitments through focused development strategies.
Director of Operations
Sunbelt Furniture Xpress
01.2011 - 01.2017
- Achieved successful launch and growth of Texas operations for Sunbelt, establishing a competitive market presence. Developed key sales contacts that facilitated entry into Texas market. Recruited and built a skilled team of drivers, dock staff, administrative personnel, and supervisors to support expansion efforts. Streamlined inbound and outbound operations, enhancing dispatch and load planning for regional and nationwide logistics. Created effective administrative sales and customer service processes that improved customer retention and fostered new business relationships. Drove daily planning initiatives for Southeast region, focusing on optimizing Texas operations. Enhanced route planning for local and over-the-road trips, LTL pickups, and backhaul brokerage. Improved fleet management, warehouse productivity, dock operations, inside sales, and safety practices.
Operations Manager
Central Transport
01.2010 - 01.2011
- Achieved operational efficiency in inbound and outbound LTL operations across two terminals, supporting 90 drivers. Led dispatch and dock teams to streamline processes. Collaborated with sales to drive service improvements.
- Oversaw outbound and inbound operations across Dallas and Fort Worth locations. Established cross-departmental process improvement teams to optimize communication and customer service. Directed dispatch and dock supervision to meet key performance objectives and reported outcomes to vice presidents.
Education
High School Diploma -
Kemp High School
Kemp, TXSkills
- Fleet & Driver Management
- Multi-Terminal Operations
- KPI Leadership
- Customer Partnerships
- Lean/Six Sigma
- Root Cause Analysis
- Route Optimization
- Safety & Compliance
- Performance Coaching
- TMS
- Fleet & Driver Analytics
- KPI Reporting
- Excel (Advanced)
Timeline
Regional Operations Manager
Salem Carriers
01.2017 - Current
Director of Operations
Sunbelt Furniture Xpress
01.2011 - 01.2017
Operations Manager
Central Transport
01.2010 - 01.2011
High School Diploma -
Kemp High School