Zach Gouger EVS SUPERVISOR
Cleveland,OH
Summary
Experienced with facility upkeep, staff supervision, and task coordination. Utilizes organizational skills and attention to detail to maintain clean and functional environments. Track record of adapting to changing needs and ensuring team effectiveness.
Overview
11
11
years of professional experience
Work History
Lead Porter
Cleveland Clinic
Cleveland, OH
07.2024 - Current
- Completed sweeping, mopping, and window-cleaning.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Maintained a clean and organized workspace, resulting in increased productivity and job satisfaction for all staff members.
- Maintained knowledge of destination and answer patient questions within scope of understanding.
- Communicated with coworkers and managers about completed duties.
Client Service Professional
H&R BLOCK
Lakewood, US
01.2024 - 04.2024
- Open and/or close office
- Maintain lobby, refreshment center, and equipment supplies
- Process customer payments/reconcile cash register
- Schedule tax appointments
- Receive and secure customer tax materials
- Market company services
- Assist tax professionals and District/Office managers
Electronic Technician
Technology recovery group
Westlake, US
01.2022 - 12.2023
- Maintain a major portion of the company's electronic projects, facilitating large scale PCB and cosmetic repair of multiple Toast devices, totalling over 30,000.
- Responsible for managing throughput by coordinating with the assembly, repair, and quality control teams.
- Assembly of end user devices per manufacturers instructions.
- Experienced in soldering both thru hole and surface mount components.
- Troubleshooting and repairing LCD displays.
- Board level X-ray and microscope imagery
- Operating Digital Multimeters for final verification.
Field Operations
Peloton interactive
Brooklyn heights, US
01.2021 - 12.2022
- Excite and educate new members by providing a comprehensive orientation on Peloton’s bike and tablet.
- Support the member through the entire delivery experience.
- Stage the bike and any additional accessories in the members home.
- Install the Peloton hardware and be able to troubleshoot issues in-home.
- Maintenance of your designated fleet vehicle.
- Manage delivery routes with Peloton systems and maintain communication with the member prior to delivery.
- Adhere to and prioritize Peloton’s standards of safety for myself, my co-pilot, and Peloton members on/off the road at all times.
- An outgoing, dynamic personality, and excellent presentation skills.
- Good problem solving skills, and the ability to troubleshoot problems and think on your feet.
- Flexible schedule; ability to work nights, weekends, and holidays as necessary.
- This position involved loading, unloading Peloton products up to 145 lbs with assistance, mostly going up and down stairs.
Lab Manager
TestOil
Strongsville, US
01.2015 - 12.2021
- Working closely with fellow managers to ensure we complete our 24 hour turn around.
- Hands on laboratory work preparing samples and running equipment.
- Help develop and execute continuous improvement for better workflow.
- Certified to standardize and run all tests at our facility.
- Trained and evaluated new employees to run and analyze test results.
- Writing a summary report about how we accomplished the day.
- Morning set up/end of day shut down for all our lab equipment.
Laboratory Technician
TestOil
Strongsville, US
01.2015 - 09.2021
- Assist lab technicians in preparation and sorting of oil samples.
- Distribute oil into different test tubes evenly by weighing test tubes and flasks out on a scale for different tests.
- Maintain a clean and sanitary work space.
- Standing 80% of the work day.
- Write down what samples I prepped out on a checklist.
- Take photos of the sample bottles for inventory and customer usage.
- Accomplishments: I was certified for being capable of correctly and efficiently preparing and running samples.
- Skills Used: Patience, organization, and following procedures and protocols.
Education
Buckeye Highschool
Medina, OH07.2015
Skills
- Workplace safety
- Staff training and development
- Strong leadership
- Problem-solving
Personal Information
Timeline
Lead Porter
Cleveland Clinic
07.2024 - Current
Client Service Professional
H&R BLOCK
01.2024 - 04.2024
Electronic Technician
Technology recovery group
01.2022 - 12.2023
Field Operations
Peloton interactive
01.2021 - 12.2022
Lab Manager
TestOil
01.2015 - 12.2021
Laboratory Technician
TestOil
01.2015 - 09.2021
Buckeye Highschool