Summary
Overview
Work History
Education
Skills
Timeline
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Zach Kretzschmar

Rancho Santa Margarita,CA

Summary

Excellent relationship-builder and multitasker always ready to support team needs. Versatile professional with experience in customer service and sales. Highly effective in being able to work in a fast-paced environment, while managing simultaneous tasks effectively. Persuasive, dynamic and decisive professional.

Overview

13
13
years of professional experience

Work History

Sales Associate

K & K Custom Painting
07.2011 - Current
  • Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
  • Used brushes, spray guns and paint rollers to paint surfaces.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Boosted sales performance by identifying and targeting high-potential leads.

Football Coach

Santa Margarita Pop Warner
06.2022 - Current
  • Improved team performance by developing and implementing effective training programs and practice sessions.
  • Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
  • Reduced injury rates by promoting proper technique, safety precautions, and strength training exercises.
  • Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
  • Promoted a safe, fun, and educational environment that offered my athletes a place to grow and thrive.

Server

Santora's Hot Wings And Pizza
03.2013 - 07.2020
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Arts - Public Relations

California State University - Fullerton
Fullerton, CA
07.2020

Skills

  • Project Scheduling: FunctionFox, Cision
  • Microsoft Word, Excel, Powerpoint, Outlook
  • Profile and revenue-generating strategies
  • Brand building
  • Team Management
  • Recruitment
  • Verbal and written communication
  • Tactical knowledge

Timeline

Football Coach

Santa Margarita Pop Warner
06.2022 - Current

Server

Santora's Hot Wings And Pizza
03.2013 - 07.2020

Sales Associate

K & K Custom Painting
07.2011 - Current

Bachelor of Arts - Public Relations

California State University - Fullerton

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Zach Kretzschmar