Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zach Laursen

Vineyard,UT

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Sales Representative

MPWR
03.2022 - Current
  • Closed self generated cold leads/closed warm leads
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed strong rapport with customers and created positive impression of business.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Printing Press Operator

Peczuh
12.2016 - 03.2022
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Set up and operated printing press machines.
  • Reviewed completed orders for quality and accuracy.
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Inspected machines and performed repairs.
  • Promptly removed completed loads from press.

Hand Sander

Mountain Cabinetry
05.2015 - 08.2015
  • Applied filler compound to imperfections or fractures in material to smooth and prepare for finishing.
  • Recognized material deformation such as knots and used appropriate tools to blend surfaces.
  • Adjusted or removed protruding hardware to smooth furniture or materials requiring painting.
  • Utilized chisels and scrapers to prepare material shape in preparation for sanding.

Education

Business Management

Utah Valley University
Orem, UT
12.2023

Skills

  • Problem-Solving Strengths
  • Sales Expertise
  • Customer Retention Abilities
  • Product Promotion
  • Microsoft Office
  • Client Development and Retention
  • Consultative Selling Techniques
  • Strong Communication and Interpersonal Skills

Accomplishments

  • Ranked top 5 in Orange County for jobs installed in 2023.
  • Managed 10-20 customer accounts opportunities per month.

Timeline

Sales Representative

MPWR
03.2022 - Current

Printing Press Operator

Peczuh
12.2016 - 03.2022

Hand Sander

Mountain Cabinetry
05.2015 - 08.2015

Business Management

Utah Valley University

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Zach Laursen