Zach Michael
Cedar Rapids,IA
Summary
Proven achiever with a history at Terracon Consultants Inc., where I leveraged CRM software proficiency and exceptional communication to grow three regional accounts and lead the higher education sub-sector. Skilled in fostering teamwork and collaboration, I consistently met revenue targets by identifying and capitalizing on new business opportunities. Dedicated professional eager to create and implement successful strategies to grow industry clients. Adept at utilizing data analysis and research to provide insights into internal team members. Strong communication and interpersonal skills and committed to pursuing best practices related to business development.
Overview
10
10
years of professional experience
Work History
Client Development Specialist
Terracon Consultants Inc.
03.2020 - Current
- Capitalized on available business intelligence tools to seek out lucrative opportunities.
- Identified and pursued new business opportunities, resulting in increased revenue for the company.
- Delivered product demonstrations and presentations, showcasing features that aligned with clients'' objectives.
- Established long-lasting partnerships with key industry stakeholders, enhancing networking opportunities for the organization.
- Conducted regular reviews of clients'' accounts, identifying areas for improvement or upselling opportunities as appropriate.
Material Technician III
Terracon Consultants Inc.
03.2019 - 05.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on a wide range of different project types.
- Completed ACI concrete field testing technician grade I.
- IDOT certifications: Aggregate tech, soils, PCC1, PCC2, HMA1.
Assistant Appraiser
Jim Arthur's Appraisals
02.2015 - 04.2017
- Increased client satisfaction by delivering high-quality appraisals that adhered to strict industry standards and guidelines.
- Developed advanced knowledge of local zoning regulations, building codes, and land use restrictions to provide more accurate assessments of properties'' value potential.
- Expanded company offerings through diligent research into emerging markets and potential growth areas for appraisal services.
- Leveraged photography skills to capture property features and conditions accurately for inclusion in final reports, providing clients with a visual representation of their assets.
Education
Bachelor of Arts - Marketing
Mt Mercy University
Cedar Rapids05.2018
Associate of Arts - Liberal Arts
Kirkwood Community College
Cedar Rapids, IA05.2009
Skills
- CRM software proficiency
- Grew three regional accounts
- Lead higher education sub-sector for division
- Teamwork and Collaboration
- Consistently hit revenue goals
- Excellent Communication
- Executed strategies and initiatives to grow existing clients and develop new ones
- Willingness to adapt and learn new skills
Accomplishments
- Grew regional accounts 15-40% YoY
- Assisted other offices with client development efforts to grow revenue
- Contributing factor in rebuilding relationships with a major client
Timeline
Client Development Specialist
Terracon Consultants Inc.
03.2020 - Current
Material Technician III
Terracon Consultants Inc.
03.2019 - 05.2020
Assistant Appraiser
Jim Arthur's Appraisals
02.2015 - 04.2017
Bachelor of Arts - Marketing
Mt Mercy University
Associate of Arts - Liberal Arts
Kirkwood Community College
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