Summary
Overview
Work History
Education
Skills
Certification
References
Websites
Timeline
Generic

Zach Reyes

Gilbert,AZ

Summary

Results-driven professional with a solid background in customer service and bar management. Recognized for strong problem-solving abilities and building lasting customer relationships. Ready to leverage skills to enhance service quality and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Head Bartender

Lifetime Fitness
Folsom, California
05.2024 - 10.2025
  • Managed daily bar operations to ensure smooth service during peak hours.
  • Trained and mentored junior bartenders on techniques and customer service.
  • Developed strong relationships with members through personalized service and communication.
  • Collaborated with fitness staff to create themed events promoting member participation.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Valet

Ritz Carlton Hotel
Santa Barbara, California
08.2021 - 05.2022
  • Assisted guests with luggage and transportation needs promptly.
  • Monitored vehicle keys and ensured security throughout shifts.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.

Server

Sky Sushi
El Dorado Hills, California
10.2019 - 01.2021
  • Provided excellent customer service in a fast-paced dining environment.
  • Educated customers on sushi ingredients and preparation methods.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Bachelor of Arts - Sociology

University of California, Santa Cruz
Santa Cruz, California, CA
06-2023

Skills

  • Customer relationship
  • Event coordination
  • Communication skills
  • Time management
  • Sales and upselling techniques
  • Team leadership
  • Problem solving
  • Influencing others

Certification

Emergency Medical Technician

References

References available upon request.

Timeline

Head Bartender

Lifetime Fitness
05.2024 - 10.2025

Valet

Ritz Carlton Hotel
08.2021 - 05.2022

Server

Sky Sushi
10.2019 - 01.2021

Bachelor of Arts - Sociology

University of California, Santa Cruz
Zach Reyes