Zach Sanders
Ames,IA
Summary
Organized and reliable worker with successful history of managing competing, complex priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
4
4
years of professional experience
Work History
Senior Service Technician
Valvoline Instant Oil Change
05.2022 - Current
- Optimized inventory management by maintaining accurate counts of replacement parts and reordering as necessary to avoid stock shortages or delays in service delivery times.
- Prioritized workload efficiently by assessing urgency levels associated with each call, resulting in an improved response time for critical issues.
- Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
- Improved equipment efficiency by performing regular maintenance tasks and timely repairs.
- Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
- Applied knowledge of various manufacturers'' equipment in order to provide accurate diagnoses and effective solutions tailored to specific devices.
US Army Infantry
Iowa Army National Guard
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Online Personal Shopper
Hy-Vee
02.2021 - 05.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Education
High School Diploma -
Ankeny Centennial High School
Ankeny, IA06.2023
Skills
- Machine Operation
- Remote Support
- Advanced Diagnostics
- Precision measuring
- Friendly, Positive Attitude
- Customer Service
- Operations Monitoring
- Team Leadership
Accomplishments
Won nomination for 1-168th Infantry Battalions Best Warrior for 2024-2025
Timeline
Senior Service Technician
Valvoline Instant Oil Change
05.2022 - Current
US Army Infantry
Iowa Army National Guard
05.2022 - Current
Online Personal Shopper
Hy-Vee
02.2021 - 05.2022
High School Diploma -
Ankeny Centennial High School
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