Zach Scannell
Asheville,NC
Summary
I’ve worked in the service industry for over fifteen years—absolutely love it. I enjoy the fast pace being a server/bartender brings, building relationships with and getting to know customers, and the excitement of working in a restaurant (no two shifts are ever the same). I pride myself on my bar and menu knowledge, my sense of urgency to work efficiently, ability to stay organized through the most chaotic “rushes,” and easygoing personality which allows me to make friends with anyone.
“Good service,” to me, means never having to ask your server for anything. Dirty plates? Already removed from the table. Always having a full glass of water. Having all the condiments you need, already on the table. Recommendations and specials for the day clearly communicated. I strive every single shift to bring my A game to work and to provide the very best service I can.
Overview
9
9
years of professional experience
Work History
Bar Manager
Paradies Lagardere
07.2025 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Server
Paradies Lagardere
05.2018 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Paradies Lagardere
05.2018 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
King Daddy's Chicken And Waffle
Asheville, NC
06.2016 - 05.2018
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender
King Daddy's Chicken And Waffle
Asheville, NC
06.2016 - 05.2018
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor Of Arts - English Literature
University of North Carolina–Asheville
Asheville, NC06.2021
High School Diploma -
Commerce High School
Commerce05.2011
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Guest interaction
- Outgoing personality
- Service-oriented mindset
Timeline
Bar Manager
Paradies Lagardere
07.2025 - Current
Server
Paradies Lagardere
05.2018 - 07.2025
Bartender
Paradies Lagardere
05.2018 - 07.2025
Server
King Daddy's Chicken And Waffle
06.2016 - 05.2018
Bartender
King Daddy's Chicken And Waffle
06.2016 - 05.2018
Bachelor Of Arts - English Literature
University of North Carolina–Asheville
High School Diploma -
Commerce High School