Summary
Overview
Work History
Education
Skills
Timeline
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Zach Sharp

Independent Contractor
Tyler,TX

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of post-secondary education
5
5
years of professional experience

Work History

Independent Contractor

Outsourcd Servics
Tyler, TX
11.2020 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collaborated closely with clients to better understand entire project scope.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Responded to and resolved warranty claims, performed homeowner orientations and maintained inventory homes.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Consulted with customers to assess needs and propose optimal solutions.

Sales Representative

Verizon
San Antonio, TX
07.2020 - 11.2021
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Managed friendly and professional customer interactions at all times.
  • Answered customers' questions regarding products, prices and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.

Manager

Chick Fil A
Denver, CO
11.2017 - 07.2020
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Accomplished multiple tasks within established timeframes.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.

Education

Associate of Arts - Communications

Red Rocks Community College
Denver, CO
01.2020 - Current

Skills

Deadline adherence

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Timeline

Independent Contractor

Outsourcd Servics
11.2020 - Current

Sales Representative

Verizon
07.2020 - 11.2021

Associate of Arts - Communications

Red Rocks Community College
01.2020 - Current

Manager

Chick Fil A
11.2017 - 07.2020

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Zach SharpIndependent Contractor