Zach Sorenson
Hurricane,UT
Summary
Dynamic sales professional with a proven track record at EcoShield Pest Control, excelling in customer relations and sales strategy development. Adept at building lasting client relationships and enhancing customer satisfaction through exceptional service. Fluent in Spanish, I leverage strong organizational skills and analytical problem-solving to drive revenue growth and foster loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
15
15
years of professional experience
Work History
Inside Sales Representative
Codale Electric Supply Inc.
11.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Sales Manager
EcoShield Pest Control
04.2016 - 07.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
TRANSLATOR/Transcriptionist
LDS Church
12.2010 - 12.2012
- Translated documents from [Language] to [Language].
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
- Reviewed, edited and proofread translated documents for accuracy.
Education
No Degree - CREATIVE WRITING
Utah State University
Logan, UTSkills
- Attention to detail
- Adept multi-tasker
- Superior organizational skills
- Email and phone etiquette
- Documentation and reporting
- Sales expertise
- Analytical problem solver
- Fluent in Spanish
- Exceptional customer service
- Driven
- Cheerful and energetic
Languages
Spanish
Professional Working
Timeline
Inside Sales Representative
Codale Electric Supply Inc.
11.2021 - Current
Sales Manager
EcoShield Pest Control
04.2016 - 07.2019
TRANSLATOR/Transcriptionist
LDS Church
12.2010 - 12.2012
No Degree - CREATIVE WRITING
Utah State University
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