Zachariah Crashul
Caldwell
Summary
Dedicated customer service teammate with experience in direct customer interaction and issue resolution. Skilled with data entry and critical thinking, contributing to improved service techniques and overall team performance.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Tammy Hill
01.2024 - 09.2025
- Provided exceptional customer support during face to face interactions, as well as orders taken over the phone, and processing customer refunds via email.
- Assisting our customers with making selections, increasing overall satisfaction and loyalty.
- Collaborated with team members to improve our process for better service.
- Spoke with management regarding customer concerns and possible solutions.
- Stocked, organized, and tracked inventory to ensure items were available for all shifts.
Education
High School Diploma -
Caldwell Highschool
Caldwell, OH01-2026
No Degree -
Aspire Academy
Caldwell, OH01-2026
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Teamwork
- Problem resolution
Timeline
Customer Service Representative
Tammy Hill
01.2024 - 09.2025
High School Diploma -
Caldwell Highschool
No Degree -
Aspire Academy