
Detail-oriented operations professional with experience managing manufacturer warranty parts returns and vendor parts claims for 20 dealership locations. Skilled in coordinating with dealerships, processing claims and returns through Caterpillar and AGCO systems, generating shipping documentation, and ensuring compliance with manufacturer requirements. Proven ability to manage multiple workflows, communicate across departments, and maintain accurate records in a fast-paced environment. Strong background in logistics coordination, problem-solving, and process management. Holds a Bachelor of Applied Science in Energy Management and an Associate of Applied Science in Energy Services & Renewable Technician from Bismarck State College.
Summer 2024 Presidents Honor Roll with a term GPA of 4.0