Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative

Zachary Beard

Customer Service Representative
Parrish,FL

Summary

Conscientious [Job Title] with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Customer Service Representative

Walmart
Bradenton, FL
06.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Conducted transactions allowing customers to pay bills, send money, and receive money orders or checks domestically and internationally.

Shift Manager

Captain Ds Seafood Restaurants
Manchester, TN
04.2022 - 06.2022
  • Trained and mentored new employees to maximize team performance.
  • Balanced the cash registers and calculated the deposit to prepare it for the bank to retrieve

Service and Food Champion

Taco Bell Restaurant
Manchester, TN
05.2021 - 05.2022
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.

Education

High School Diploma -

Coffee County Central High School
Manchester, TN
08.2018 - 05.2022

Skills

Complaint resolution

Point of Sale (POS) system operation

Accurate money handling

Training and mentoring

Software

MS Office

MS Excel

Interests

Nursing

Social Work

Customer Service

Timeline

Customer Service Representative

Walmart
06.2022 - Current

Shift Manager

Captain Ds Seafood Restaurants
04.2022 - 06.2022

Service and Food Champion

Taco Bell Restaurant
05.2021 - 05.2022

High School Diploma -

Coffee County Central High School
08.2018 - 05.2022
Zachary BeardCustomer Service Representative