Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative

Zachary Beard

Customer Service Representative
Parrish,FL

Summary

Conscientious [Job Title] with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Customer Service Representative

Walmart
Bradenton, FL
06.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Conducted transactions allowing customers to pay bills, send money, and receive money orders or checks domestically and internationally.

Shift Manager

Captain Ds Seafood Restaurants
Manchester, TN
04.2022 - 06.2022
  • Trained and mentored new employees to maximize team performance.
  • Balanced the cash registers and calculated the deposit to prepare it for the bank to retrieve

Service and Food Champion

Taco Bell Restaurant
Manchester, TN
05.2021 - 05.2022
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Reduced customer wait times by quickly operating customer window and sales register.

Education

High School Diploma -

Coffee County Central High School
Manchester, TN
08.2018 - 05.2022

Skills

Complaint resolution

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Software

MS Office

MS Excel

Interests

Nursing

Social Work

Customer Service

Timeline

Customer Service Representative

Walmart
06.2022 - Current

Shift Manager

Captain Ds Seafood Restaurants
04.2022 - 06.2022

Service and Food Champion

Taco Bell Restaurant
05.2021 - 05.2022

High School Diploma -

Coffee County Central High School
08.2018 - 05.2022

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Zachary BeardCustomer Service Representative