Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Bond

Zachary Bond

Brandon,FL

Summary

My name is Zachary and I'm 22 years old. I was born and raised in Ohio. In the year 2021 my family and I moved to Florida for the first time. It was so exciting. However, after a while we had to go back to Ohio, and then we moved back here. I have 6 years of Customer Service experience, 1 year of Pharmacy experience and 1 year of call center experience working in both sales and healthcare.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreens
Dayton, OH
01.2024 - 02.2024
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Pharmacy Technician

CVS
Dayton, OH
04.2023 - 01.2024
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Customer Service Representative

NexRep
Remote
07.2022 - 03.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Wilmington High School
Wilmington, OH
05.2020

No Degree - Digital Arts And Design

Laurel Oaks Career Center
Wilmington
05.2020

Skills

  • Order Verification
  • Drug Inventory Control
  • Data Entry
  • Appointment Scheduling
  • Call Management
  • Scheduling
  • Call center experience
  • Stress Tolerance
  • Medical terminology knowledge
  • Patient confidentiality

Timeline

Pharmacy Technician

Walgreens
01.2024 - 02.2024

Pharmacy Technician

CVS
04.2023 - 01.2024

Customer Service Representative

NexRep
07.2022 - 03.2023

High School Diploma -

Wilmington High School

No Degree - Digital Arts And Design

Laurel Oaks Career Center
Zachary Bond