Zachary Burns
Holbrook,NY
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Bowlero to significantly enhance guest satisfaction. By mastering cash handling and fostering guest engagement, I ensured seamless service delivery, contributing to balanced financial outcomes and memorable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Bowlero
Sayville, NY
07.2021 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
SUNY College At Oswego
Oswego, NY05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Food Running
Certification
TIPS Certified
Timeline
Server
Bowlero
07.2021 - 01.2024
High School Diploma -
SUNY College At Oswego